Keychain Prompt Issues After Mac Updates

Posted February 22, 2017 by Academic and Institutional Technology
Tags: Updates

Keychain Prompt Issues After Mac Updates

Effective Date: February 22, 2017

On February 21, Apple released a new version of the Apple Remote Desktop Client that improves compatibility, reliability, and usability. However, this update does trigger a keychain prompt that you will not be able to dismiss normally. Restart your Mac to resolve this issue.


If you enter your password or select Cancel, the prompt reappears. The only way to dismiss this prompt is by restarting your computer.

The prompt should not reappear after you restart.

If you have any questions or concerns, or if the prompt reappears, please contact Academic and Institutional Technology at 630.752.4357 (HELP) or by email at