Wheaton College Color Logo

New and Changing: Updates from AIT

New and Changing Blog RSS Feed http://www.wheaton.edu/academics/services/academic-and-institutional-technology/about-us/new-and-changing/rss/ All blog posts. en 60 154077 http://www.wheaton.edu/academics/services/academic-and-institutional-technology/about-us/new-and-changing/archive/2018/december/new-identity-and-access-management-system/ <![CDATA[Introducing Wheaton College’s New Identity and Access Management (IAM) System]]>

Introducing Wheaton College’s New Identity and Access Management (IAM) System Effective Date: January 11, 2019 On January 11, Wheaton College will be rolling out our new Identity and Access Management (IAM System.)  Partnering with Fischer International Identity, AIT has been hard at work for over a year to prepare for this change, and we are excited to have a new system that will be a huge improvement over our current home-grown one.  Key Benefits and Features Ability for students, faculty, and staff to recover their own passwords without needing to contact the AIT Service Desk Passwords will now be synced across systems, so when you change your Net ID Password, your password for O365 and Google, will also change. Increased security of College data Facilitate a more automated process for creation and deletion of accounts Impact on College Community There will be no change to the day-to-day experience of using your NetID and password. The changes are behind the scenes and you will notice them when it is time for you to change your password. There will no longer be security questions to answer if you forget your password. Instead, you will set up a recovery email address and phone number so the system can contact you in the event of a forgotten password We will provide more information about what the new ChangePass site will look like soon. Here’s a screen shot we have now: In addition, since Banner (our Enterprise Reporting System) will spur the creation of accounts for new employees going forward, the hiring paperwork that managers and directors submit to HR is now more important than ever. Click here to see samples of the new IAM emails. If you have any questions or concerns, please contact Academic and Institutional Technology at 630.752.4357 (HELP) or by email at ait.service.desk@wheaton.edu.]]>
Fri, 14 Dec 2018 14:02:00 GMT
153131 http://www.wheaton.edu/academics/services/academic-and-institutional-technology/about-us/new-and-changing/archive/2018/december/box-mark-for-offline/ <![CDATA[Box Mark for Offline]]>

Work on Box Documents Offline Effective Date: December 3, 2018 Box recently released the Mark for Offline feature in Box Drive.  This feature allows Box Drive users to access their work even without network connectivity.  (For Box Sync users there is no applicable change here.)  Users can select the documents they want to work with offline and Box Drive will automatically download the latest version to their desktop. Once they are back online, Box Drive will automatically upload their changes back to Box, ensuring users and collaborators are always working with the most up-to-date versions of their files.  Read more about this change here. If you have any questions or concerns, please contact Academic and Institutional Technology at 630.752.4357 (HELP) or by email at ait.service.desk@wheaton.edu. ]]>
Mon, 03 Dec 2018 14:56:41 GMT
153127 http://www.wheaton.edu/academics/services/academic-and-institutional-technology/about-us/new-and-changing/archive/2018/december/ipad-teaching-community/ <![CDATA[iPad Teaching Community]]>

iPad Teaching Community Effective Date: December 3, 2018 Dr. Jon Eckert (Professor of Education) was recently awarded an Academic Technology Grant to start up a Faculty Learning Community (FLC) around classroom teaching with a wireless device.  This FLC will be a topic-based learning community of six faculty who will apply to join. Using funds from the Academic Technology Grant, each of these faculty members will be issued an iPad and pencil (unless he/she already has one) and will meet with each other and an AIT mentor twelve times during the Spring 2019 term.  The goal is for faculty to enhance their teaching by utilizing recent improvements in classroom technology. Not only will faculty assist one another as they learn; they will be matched up with a professional staff member from Academic and Scholarly Technology (AST) for additional “hands-on” assistance in the classroom. The FLC will meet every other week during the Spring 2019 term and faculty are expected to meet with their staff mentor four times (once a month) during the semester. By the end of the term faculty members should be able to present a Keynote presentation from their iPad, write on the whiteboard, and annotate a pdf document. If you have any questions or concerns, please contact Academic and Institutional Technology at 630.752.4357 (HELP) or by email at ait.service.desk@wheaton.edu.   ]]>
Mon, 03 Dec 2018 14:54:02 GMT
153126 http://www.wheaton.edu/academics/services/academic-and-institutional-technology/about-us/new-and-changing/archive/2018/december/two-step-login/ <![CDATA[Two-Step Login]]>

Two Step Login Stay Safe with Two Step Login Effective Date: December 3, 2018 Last year Wheaton College rolled out Two Step Login for all staff.  After an incident earlier this school year in which several faculty members had their accounts compromised and had paychecks misdirected to unknown bank accounts, we turned on Two Step Login for faculty, as well.  We have been working department by department to get each faculty member set up and comfortable using Two Step Login.  We have also chosen at this time not to require Two Step Login on classroom computers.  Learn more about Two Step Login here.  We want to thank you for your support and understanding as we work together to protect Wheaton College. If you have any questions or concerns, please contact Academic and Institutional Technology at 630.752.4357 (HELP) or by email at ait.service.desk@wheaton.edu. ]]>
Mon, 03 Dec 2018 14:48:00 GMT
153125 http://www.wheaton.edu/academics/services/academic-and-institutional-technology/about-us/new-and-changing/archive/2018/december/student-on-tap/ <![CDATA[Student on Tap]]>

Student on Tap Speedier Access to Your Favorite Locations on the Wheaton Portal! Effective Date: December 3, 2018 Use Student on Tap?  If not, you should be!  We rolled out Student on Tap in August for Undergrad students and it is the quickest way to find the things you access the most on the Wheaton Portal.  What are they serving in the Dining Hall for dinner tonight?  Find it here!  What is the last name of the guy or girl who sits next to you in your new B Quad class?  Look it up on Who’s Who!  Learn more about Student on Tap here. If you have any questions or concerns, please contact Academic and Institutional Technology at 630.752.4357 (HELP) or by email at ait.service.desk@wheaton.edu. ]]>
Mon, 03 Dec 2018 14:46:17 GMT
153124 http://www.wheaton.edu/academics/services/academic-and-institutional-technology/about-us/new-and-changing/archive/2018/december/phishing-exercise--students/ <![CDATA[Phishing Exercise--Students]]>

Phishing Exercise--Students Effective Date: December 3, 2018 We place a great deal of emphasis on cyber security here at Wheaton College.  Working with GreyCastle Security, our Chief Information Security Officer (CISO), each year we send a Training Exercise email to faculty, staff and students around October—Cyber Security Awareness month.  The email that went to students purported to be from the “Wheaton College Coffee Club” and said the student had won a free coffee—all they had to do to claim it was click on a link and enter their username and password.  Many of our savvy students noticed problems with the email—the “From” address wasn’t a Wheaton College address and there was a punctuation mistake, etc.  Many thanks to those of you who recognized that it was a phishing email and deleted it, and to those of you who weren’t entirely sure whether it was a phishing email or not so chose to forward it to the AIT Service Desk.  You can always forward suspicious emails to the AIT Service Desk—we’d much rather look over them and help you discern if they are malicious than have you fall for a scam.  To those of you who did fall for it this year, we hope this will help you be aware in the future of the dangerous phishing emails that are out there which you will undoubtedly continue to receive on a regular basis.  Feel free to read more real phishing examples on our website.  If you have any questions or concerns, please contact Academic and Institutional Technology at 630.752.4357 (HELP) or by email at ait.service.desk@wheaton.edu. ]]>
Mon, 03 Dec 2018 14:42:45 GMT
153123 http://www.wheaton.edu/academics/services/academic-and-institutional-technology/about-us/new-and-changing/archive/2018/december/linkedin-learning/ <![CDATA[LinkedIn Learning]]>

LinkedIn Learning Thundercloud Training Upgrade We’re excited to let you know that we’ll be upgrading Thundercloud Training powered by Lynda.com to Thundercloud Training powered by LinkedIn Learning. LinkedIn Learning has the same great content as Lynda.com, and it will provide a more personalized experience. We expect to upgrade your account mid 2019.  After the upgrade, you will no longer be able to access Lynda.com. But don’t worry, all your learning activity and history will be seamlessly transferred to LinkedIn Learning. After the upgrade is completed, you’ll receive an email to activate your LinkedIn Learning account. Check out this website  and watch this 2 minute video for more information on upgrading to LinkedIn Learning. We are looking forward to the upgrade and seeing how LinkedIn Learning can add to your skills. If you have any questions or concerns, please contact Academic and Institutional Technology at 630.752.4357 (HELP) or by email at ait.service.desk@wheaton.edu. ]]>
Mon, 03 Dec 2018 14:40:00 GMT
153121 http://www.wheaton.edu/academics/services/academic-and-institutional-technology/about-us/new-and-changing/archive/2018/december/hello-onbase/ <![CDATA[Hello, OnBase!]]>

Hello, OnBase! After several years of using Perceptive Content as our Document Management system, we are in the process of upgrading to OnBase.  Hyland, the owner of OnBase, acquired the Perceptive Content product in 2017, and the time has come for us to implement the upgrade.  We are excited about this change, as all of our Perceptive Content documents will be moved into the new OnBase platform and we will have new functionality to use in the new year.     Some of the benefits will be the following New modern intuitive interface Integrated electronic forms Integrated workflow Integration with Banner Greater reliability and support All data stored is encrypted Functional user reporting We are working with each department that currently uses Perceptive Content to assist them with this change and will notify them once we have training options and dates set up.  Learn more about this move to OnBase here. If you have any questions or concerns, please contact Academic and Institutional Technology at 630.752.4357 (HELP) or by email at ait.service.desk@wheaton.edu. ]]>
Mon, 03 Dec 2018 14:37:45 GMT
153120 http://www.wheaton.edu/academics/services/academic-and-institutional-technology/about-us/new-and-changing/archive/2018/december/phishing-exercise--faculty-and-staff/ <![CDATA[Phishing Exercise--Faculty and Staff]]>

Phishing Exercise--Faculty and Staff We place a great deal of emphasis on cyber security here at Wheaton College.  Working with GreyCastle Security, our Chief Information Security Officer (CISO), each year we send a Training Exercise email to faculty, staff and students around October—Cyber Security Awareness month.  The email that went to faculty and staff purported to be from President Ryken and asked that they open the “Internet Browsing Policy” by clicking on a link and then entering their username and password.  Many of our faculty and staff noticed problems with the email—the “From” address had President Ryken’s first name spelled incorrectly and was also coming from an entirely different email address.  Many thanks to those of you who recognized that it was a phishing email and deleted it, and to those of you who weren’t entirely sure whether it was a phishing email or not so chose to forward it to the AIT Service Desk.  You can always forward suspicious emails to the AIT Service Desk—we’d much rather look over them and help you discern if they are malicious than have you fall for a scam.  To those of you who did fall for it this year, we hope this will help you be aware in the future of the dangerous phishing emails that are out there which you will undoubtedly continue to receive on a regular basis.  Feel free to read more real phishing examples on our website.  If you have any questions or concerns, please contact Academic and Institutional Technology at 630.752.4357 (HELP) or by email at ait.service.desk@wheaton.edu. ]]>
Mon, 03 Dec 2018 14:35:20 GMT
153119 http://www.wheaton.edu/academics/services/academic-and-institutional-technology/about-us/new-and-changing/archive/2018/december/technology-governance--stacsac/ <![CDATA[Technology Governance--STACSAC]]>

Technology Governance--STACSAC Who represents my technology needs?  Great question!  Wheaton College has a Technology Governance structure set up so that all the constituents on campus have representation to speak into technology needs.  For students, this is the newly re-formed Student Technology and Campus Services Advisory Committee (STACSAC.)  Formerly known as “STAC” (for Student Technology Advisory Committee) this group has recently been re-imagined to include Campus Services.  This way students can speak into technology needs as well as needs about campus housing, dining, post office, bookstore, and so on.  Each year this committee is chaired by the Executive Vice President of Finance and Technology for Student Government.  This year Hailey Kramer is the chair of STACSAC.  They meet once a quad throughout the school year (and usually enjoy a Chick-fil-A meal at their meetings.)  This group helps bring attention to ways that we can better serve our students.  For example, it was STAC that encouraged us to have an Amazon Locker installed on campus; they helped design the “Student on Tap” feature of the Portal; and they masterminded the plan to bring two charging stations to campus (one in Lower Beamer and the other in Buswell.)  One of the highlights of STACSAC each year is in the late Spring when we have the “IT Fairy Discussion.”  For this we ask the following question, “If there were an IT Fairy who could give you anything technology-related in the world, regardless of finances, legality, or reasonableness, what would you ask for?”  We have received many interesting ideas this way and have been able to make some changes on campus as a result of these discussions.  We would love to have YOUR input, so feel free to contact us if you have an idea we should add to that discussion.  Or, contact one of the STACSAC members and have him or her mention it for you at the meeting.  If you have a question about technology you are always welcome to contact the AIT Service Desk, but if you would feel more comfortable speaking with a member of STACSAC that would be fine!  They love to receive your input, so they can bring your thoughts and concerns to the table for discussion.  Read more about STACSAC here and find out who else is on the committee.  In addition, Wheaton College was recently featured in an article about technology governance in the online EDUCAUSE Review—feel free to read through it and learn more. If you have any questions or concerns, please contact Academic and Institutional Technology at 630.752.4357 (HELP) or by email at ait.service.desk@wheaton.edu. ]]>
Mon, 03 Dec 2018 14:32:00 GMT
153118 http://www.wheaton.edu/academics/services/academic-and-institutional-technology/about-us/new-and-changing/archive/2018/december/technology-governance--aaac/ <![CDATA[Technology Governance--AAAC]]>

Technology Governance--AAAC Who represents my technology needs?  Great question!  Wheaton College has a Technology Governance structure set up so that all the constituents on campus have representation to speak into technology needs.  For staff, this is the Administrative Application Advisory Committee (AAAC, pronounced “Triple-A C.”)  Currently chaired by Jane Bilezikian (Director of Advancement Services), this group meets every other month throughout the year to discuss technology needs as they arise.  They also discuss policies, give input toward the Technology Plan, and look for ways to better utilize the hardware and software that we have on campus, among many other things.  If you have a question about technology you are always welcome to contact the AIT Service Desk or the Chief Information and Campus Services Officer, but if you would feel more comfortable speaking with a member of AAAC, that would be fine!  They love to receive your input, so they can bring your thoughts and concerns to the table for discussion.  Read more about AAAC here and find out who else is on the committee.  In addition, Wheaton College was recently featured in an article about technology governance in the online EDUCAUSE Review—feel free to read through it and learn more. If you have any questions or concerns, please contact Academic and Institutional Technology at 630.752.4357 (HELP) or by email at ait.service.desk@wheaton.edu. ]]>
Mon, 03 Dec 2018 14:30:24 GMT
153117 http://www.wheaton.edu/academics/services/academic-and-institutional-technology/about-us/new-and-changing/archive/2018/december/technology-governance--tir/ <![CDATA[Technology Governance--TIR]]>

Technology Governance--TIR Who represents my technology needs?  Effective Date: December 3, 2018 Great question!  Wheaton College has a Technology Governance structure set up so that all the constituents on campus have representation to speak into technology needs.  For faculty, this is the Technology Information Resources (TIR) committee, a sub-committee of Faculty Governance.  Currently chaired by Dr. Matthew Lundin (Associate Professor of History), this group meets once a month throughout the school year to discuss technology needs as they arise.  They also oversee the Academic Technology Grant, discuss plans for classroom maintenance and upgrades, and many other things.  If you have a question about technology you are always welcome to contact the AIT Service Desk or the Chief Information and Campus Services Officer, but if you would feel more comfortable speaking with a member of TIR, that would be fine!  They love to receive your input, so they can bring your thoughts and concerns to the table for discussion.  Read more about TIR here and find out who else is on the committee.  In addition, Wheaton College was recently featured in an article about technology governance in the online EDUCAUSE Review—feel free to read through it and learn more. If you have any questions or concerns, please contact Academic and Institutional Technology at 630.752.4357 (HELP) or by email at ait.service.desk@wheaton.edu. ]]>
Mon, 03 Dec 2018 14:24:00 GMT
153886 http://www.wheaton.edu/academics/services/academic-and-institutional-technology/about-us/new-and-changing/archive/2018/december/outlook-calendaring/ <![CDATA[Outlook Calendaring]]>

Outlook Calendaring Are you using your Outlook calendar each day?  The Outlook calendar tool is a great feature to help you keep your work life organized, as well as helping you connect with colleagues for meetings.  Take a few minutes to look through this Lynda.com series.  Perhaps one or two of the sub-categories will catch your eye.  With an investment of ten minutes or so you can learn a new skill with the Outlook calendar which you could begin implementing today!  Also, remember that Outlook calendar is the College’s official calendaring tool, provided to simplify scheduling with faculty and staff across campus as we have one standard calendar system to use. If you have any questions or concerns, please contact Academic and Institutional Technology at 630.752.4357 (HELP) or by email at ait.service.desk@wheaton.edu. ]]>
Mon, 03 Dec 2018 11:09:07 GMT
153100 http://www.wheaton.edu/academics/services/academic-and-institutional-technology/about-us/new-and-changing/archive/2018/november/improved-fmla-tracking-for-hr/ <![CDATA[Improved FMLA Tracking for Human Resources]]>

Improved FMLA Tracking for Human Resources Effective Date: November 1, 2018 Human Resources has been working hard with Strata Information Group (SIG) to find ways to more fully utilize Banner (our Enterprise Reporting System.)  One way that they have recently accomplished this is in automating how we keep track of FMLA. FMLA (Family and Medical Leave Act) is essentially employment protection for people who need to miss work for approved medical-related reasons (such as maternity leave or debilitating migraines.)  After years of tracking all of this information in a laborious manual way we are now utilizing Banner as the system of record for these details.  Key Benefits and Features Improved internal communication within HR as they track these events Easier-to-produce records automated via Cognos can now print out a person’s history in a simple format Impact on Campus Community There is no impact on employees with this change—it is simply an internal change that demonstrates how we are extending the use of Banner.  We are grateful for the Banner Revitalization Project that has been ongoing for over a year and the ways that SIG is helping us improve internal processes.  If you have any questions or concerns, please contact Academic and Institutional Technology at 630.752.4357 (HELP) or by email at ait.service.desk@wheaton.edu. ]]>
Mon, 26 Nov 2018 13:25:05 GMT
152967 http://www.wheaton.edu/academics/services/academic-and-institutional-technology/about-us/new-and-changing/archive/2018/november/phishing-attempt-annual-exercise/ <![CDATA[Phishing Attempt | Annual Exercise]]>

Phishing Attempt | Annual Exercise Effective Date: November 21, 2018 Faculty and staff recently received an email pretending to be from President Ryken and prompting them to click on a link to open a document for approval. This email is our annual phishing exercise in which we test the Wheaton College community to encourage them to be aware of real phishing emails they receive.  In this case, if a person responded to this scam and entered his/her username and password (which would have given a real criminal access to his/her account) they were taken to an Academic and Institutional Technology page on the Wheaton College website reminding them to be cautious in the future in situations like this.  Thank you to all who recognized this exercise and/or reported it to the AIT Service Desk.  The image above is a screenshot of this phishing exercise. Several things indicate that this email is not what it claims to be:  The subject line is vague and invokes a sense of urgency. While subject lines like this don't always indicate a phishing attempt, it's still a sign to be more cautious than usual. Check to see if the URL matches the supposed sender. You can often hover over links to see the URL. This email claims to be from Philip Ryken, but the address is from pwilliams@onedriveshare.com. The body of the email is extremely vague, which is often an indication of a phishing attempt. President Ryken’s first name, “Philip,” is spelled incorrectly in the “From” line. Always exercise caution when responding to emails. If you're not sure whether an email is a phishing attempt or not, contact Academic and Institutional Technology at 630.752.4357 (HELP) or by email at ait.service.desk@wheaton.edu. ]]>
Wed, 21 Nov 2018 07:32:30 GMT
152964 http://www.wheaton.edu/academics/services/academic-and-institutional-technology/about-us/new-and-changing/archive/2018/november/classroom-computers-exempted-from-two-step-login/ <![CDATA[Classroom Computers Exempted from Two Step Login]]>

Classroom Computers Exempted from Two Step Login Effective Date: October 11, 2018 To assist faculty and other classroom computer users to make speedy connections to course material, AIT has exempted classroom computers from the Two Step Login policy at this time.    Key Benefits and Features Speedier access to your documents and materials as you prepare to teach in your classrooms each day. Impact on College Community Although Two Step Login will still be required on most devices, it will no longer be required for classroom computers.   These machines were exempted to simplify the roll out for Two Step Login.  We may include classroom computers in Two Step Login at a later time.  If you have any questions or concerns, please contact Academic and Institutional Technology at 630.752.4357 (HELP) or by email at ait.service.desk@wheaton.edu. ]]>
Wed, 21 Nov 2018 07:23:21 GMT
152573 http://www.wheaton.edu/academics/services/academic-and-institutional-technology/about-us/new-and-changing/archive/2018/november/work-on-box-documents-offline/ <![CDATA[Work on Box Documents Offline]]>

Work on Box Documents Offline Effective Date: November 15, 2018 On October 31st, Box released the Mark for Offline feature in Box Drive.  Wheaton College is now rolling out this new feature to all Box Drive users.  This feature allows users to access their work even without network connectivity.  (For Box Sync users there is no applicable change here.) Key Benefits and Features Ability to access work without network connectivity Users can select the documents they want to work with offline and Box Drive will automatically download the latest version to their desktop. Once they are back online, Box Drive will automatically upload their changes back to Box, ensuring users and collaborators are always working with the most up-to-date versions of their files. Please see this Box article for further information about this update. Impact on College Community There will be no changes to your Box Drive experience, other than this added ability to work offline when desired.  Users may need to sign out/sign back in or restart their computer before the feature will appear as an option.  Once it appears you can follow these simple steps to make content available offline: (Same Process on Windows and Mac): Navigate to your Box folder in Explorer or Finder. Right-click on the folder you want. In the context menu that displays, click Make Available Offline.  Only folders to which you have download permission can be made available offline. Also, you cannot make individual files available offline.   If you change your mind about a folder that you have marked for offline use repeat this process and select Make Available Online Only If you are not currently using Box Drive and would like to have it set up, please contact the AIT Service Desk.  If you have any questions or concerns, please contact Academic and Institutional Technology at 630.752.4357 (HELP) or by email at ait.service.desk@wheaton.edu.]]>
Wed, 14 Nov 2018 10:04:06 GMT
152572 http://www.wheaton.edu/academics/services/academic-and-institutional-technology/about-us/new-and-changing/archive/2018/november/document-management-system-upgrade/ <![CDATA[Document Management System Upgrade]]>

Document Management System Upgrade We are beginning the process of upgrading our document management system from Perceptive Content to OnBase.   Hyland, the owner of OnBase, acquired the Perceptive Content product in 2017, requiring that we make a change.   This upgrade will move our Perceptive Content documents into the new OnBase platform and provide us with additional functionality to be rolled out next year.    Key Benefits and Features OnBase provides all of the same features found in Perceptive Content with a new modern, intuitive interface Integrated electronic forms Integrated workflow Integration with Banner Greater reliability and support All data stored is encrypted Functional user reporting Impact on College Community Over the next few months we will hold discovery sessions with subject matter experts in each department currently storing documents in Perceptive Content.  The actual document migration will take place some time during the first quarter of 2019.  More details on the migration will be posted at a later time.  For training, we will work with departments to make this transition as smooth as possible and will keep them up-to-date about training options and dates when we have them. If you have any questions or concerns, please contact Academic and Institutional Technology at 630.752.4357 (HELP) or by email at ait.service.desk@wheaton.edu. ]]>
Wed, 14 Nov 2018 10:02:01 GMT
152455 http://www.wheaton.edu/academics/services/academic-and-institutional-technology/about-us/new-and-changing/archive/2018/november/blanchard-ups-replacement/ <![CDATA[Blanchard UPS Replacement]]>

Blanchard UPS Replacement Effective Date: November 24, 2018 On Saturday, November 24th (the Saturday after Thanksgiving) the Blanchard Uninterruptible Power Supply (UPS) will be replaced between 5am-10pm.  This UPS provides battery backup power to the Blanchard Computer Center and keeps campus computer servers and services up and running in the event of a utility power outage.  Key Benefits and Features The existing UPS is approaching the end of support from the vendor and requires replacement, so a new UPS system has been acquired and will be installed to provide improved infrastructure reliability and uptime. Impact on College Community Network and internet connectivity, as well as all virtual campus resources, will remain up and running from the Jenks Computer Center (JCC) during the maintenance. The Blanchard Computer Center (BCC) will be fully powered down while existing UPS is removed and new UPS is installed and connected. Outage will occur for the following resources located in BCC during the maintenance: Bookstore POS system ViconNet system HPC Cluster Macintosh file server – Silas If you have any questions, please contact us at ait.service.desk@wheaton.edu or call 630.752.4357 (HELP).]]>
Tue, 13 Nov 2018 08:47:22 GMT
152374 http://www.wheaton.edu/academics/services/academic-and-institutional-technology/about-us/new-and-changing/archive/2018/november/phishing-attempt--your-password/ <![CDATA[Phishing Attempt | your password]]>

Phishing Attempt | your email Effective Date: November 9, 2018 Some Faculty and Staff have received an email from an unknown criminal informing them that their computer has been compromised and their webcam has been used to record compromising video of them. They are prompted to send payment or the compromising video will be released. Most often when you get an email and it references a password, it is likely that those credentials were harvested from other security breaches, in an attempt to lend credibility. If you recognize the password, it would be wise to change any account where you used that password in the past. This email is a phishing attempt. Do not open the attachment or visit the linked website. Thank you to all who reported this scam. If you responded to this scam, or entered your login credentials on the linked website please contact us at 630.752.4357 (HELP). The image above is a screenshot of this phishing attempt. Several things indicate that this email is not what it claims to be:  The subject and body of the email is poorly worded and contains numerous grammatical errors, as well as inappropriate language. The email attempts to provoke a sense of urgency that could override healthy caution. The contact information points to being overseas. While this does not always indicate a phishing attempt, it’s still a sign to be more cautious that usual. Always exercise caution when responding to emails. If you're not sure whether an email is a phishing attempt or not, contact us or call 630.752.4357 (HELP).]]>
Fri, 09 Nov 2018 11:24:08 GMT