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New and Changing: Updates from AIT

New and Changing Blog RSS Feed http://www.wheaton.edu/academics/services/academic-and-institutional-technology/about-us/new-and-changing/rss/ All blog posts. en 60 213219 http://www.wheaton.edu/academics/services/academic-and-institutional-technology/about-us/new-and-changing/archive/2021/september-2021/countdown-to-microsoft-teams-voice/ <![CDATA[Countdown to Microsoft Teams Voice]]>

Countdown to Microsoft Teams Voice Our official transition from Cisco phones to Microsoft Teams Voice will take place overnight on Tuesday, September 28, so when you arrive at work on Wednesday, September 29, your soft phone will be ready to go. A few pointers for you: Please note that in order for Microsoft Teams Voice to work, you must log in to Microsoft Teams.  If you have logged in recently, then no action is required from you—your computer is set to automatically log you into Microsoft Teams.  But if you have never logged in, then now is the time to do that!  Otherwise, you will not be able to make or receive any calls once the switch is made. You will need to set up your voice mail greeting on Microsoft Teams on September 29th or after.  If you like your Cisco voice mail greeting, you can take a few minutes now to listen to it and be ready to recreate it for Microsoft Teams Voice. If you have any saved voice mail messages that you want to keep, be sure to download them from voicemail.wheaton.edu to save them before September 29th. You can learn how to do that here.  Once we switch to Microsoft Teams Voice you will no longer be able to access voice mail messages stored in Cisco voice mail. Headsets will be in soon!  For those of you who requested a headset, we will reach out to you with information about when and where to pick those up. If your desk phone is not removed on the night of the 28th, we will be coming to remove your desk phone later.  Your Cisco desk phone will not work beginning September 29th, but it may still be at your desk for a while. Don’t forget, you can find Teams Voice Resources in the ThunderCloud Collaboration Team on Microsoft Teams.  If you have any questions, please contact us at ait.service.desk@wheaton.edu or call 630.752.4357 (HELP).  ]]>
Wed, 22 Sep 2021 09:48:00 GMT
212452 http://www.wheaton.edu/academics/services/academic-and-institutional-technology/about-us/new-and-changing/archive/2021/september-2021/teams-meeting-conference-number/ <![CDATA[Microsoft Teams Meeting Conference Number available Thursday 9/9/21]]>

Microsoft Teams Meeting Conference Number available Thursday 9/9/21 This Thursday, September 9, AIT will be turning on the Microsoft 365 Audio Conferencing for Microsoft Teams. This is not part of the Microsoft Teams Voice transition, rather it is part of the overall Teams expanded functionality. When this is activated, a dial-in number will be added to your Microsoft Teams meeting invitations. This number will provide the ability for your audience to call into the Teams meeting, which is especially useful if they do not have a computer available. More details can be found here. On Thursday, September 9, when this feature is turned on, you will receive an automated email which will provide additional information. The subject line will be: “You now have Audio Conferencing for Microsoft Teams or Skype for Business Online – Here is your dial-in information and PIN” Please note that this is NOT part of the Microsoft Teams Voice transition which will happen on Wednesday, September 29. If you have any questions, please contact the AIT Service Desk at 630-752-4357.   ]]>
Wed, 08 Sep 2021 09:19:00 GMT
211084 http://www.wheaton.edu/academics/services/academic-and-institutional-technology/about-us/new-and-changing/archive/2021/august-2021/reach-the-service-desk-from-a-classroom-computer/ <![CDATA[Reach the AIT Service Desk from the Classroom Computer]]>

Reach the AIT Service Desk from the Classroom Computer Now that the classroom phones have been removed, if you are teaching and need to reach the AIT Service Desk you have two options. First, you are more than welcome to call 630-752-4357 (HELP) on your mobile phone to reach the AIT Service Desk.  This would be the fastest way to reach someone. If you’d rather not use your mobile phone, you can now reach out to the AIT Service Desk via remote assistant chat that has been installed on each classroom computer desktop.  Read more about it here. If you have any questions, please contact us at ait.service.desk@wheaton.edu or call 630.752.4357 (HELP).]]>
Tue, 17 Aug 2021 09:48:00 GMT
211082 http://www.wheaton.edu/academics/services/academic-and-institutional-technology/about-us/new-and-changing/archive/2021/august-2021/introducing-event-production-services/ <![CDATA[Introducing Event Production Services]]>

Introducing Event Production Services We are pleased to introduce you to Event Production Services (formerly known as Production and Event Support.)  This team is part of the Academic and Scholarly Technology team within AIT.  What do you need to know about Event Production Services? Event Production Services (EPS) is primarily focused on supporting live events in campus auditoriums. EPS has three full-time employees: Brian Porick, a twenty-year veteran of production support, is now the manager of EPS Kerry J Haps, also a long-time veteran of production support Caleb Ballard, our newest member EPS will continue to have many student workers.  The new EPS service design will rely on student technicians to be the on-site operators at events.  Students technicians go through extensive on-the-job training and do excellent work for live events at Wheaton College. The primary area of strength for this new team is excellence in audio mixing.  Simple videography will still be a service that is offered for live events only in campus auditoriums: Armerding Concert Hall Armerding Recital Hall Barrows Auditorium Coray Alumni Gym Edman Chapel Custom video and other “projects” will require outside vendors.  Contact the AIT Service Desk for a list of local vendors we would recommend. Large, high-complexity events may require the use of outside consultants. AIT has worked to make event spaces on campus more user friendly so they can be utilized as “self op” (self-operation) systems.  Places like Barrows Auditorium, Armerding Recital Hall, and Coray Gym can now be run from the Smart Desk. FAQs Q: I am planning a campus event, what do I do differently? A: Campus event planners (i.e. those who regularly schedule events in 25Live, such as Office Coordinators) will still go into 25Live to book a space and request A/V help as a “Resource” for their event.  There is no change in how you request A/V help via 25Live.  Once you’ve requested A/V help through 25Live, one of the EPS staff members will contact you to discuss the details of your support needs. Q: Can I hire a student technician to be on standby for my virtual event?  A:  No.  We are not able to provide technicians as a “just in case” helper for an event.  But if your virtual event involves live streaming or something more complicated, you may want to reach out to EPS for consultation help.   Q: How do I make high-quality teaching videos? A: We now have a One Button Teaching Studio in BGH B15G.  A faculty or staff member is welcome to book some time for a recording.  Q: How do I get an orientation to the one-button teaching studio? A: Book a time with Steve Park here. Q: How do I book the studio once I have received the orientation? A: You can make a request for the One Button Teaching Studio in 25Live.  If you have questions about any of these technologies we provide, please contact the AIT Service Desk at ait.service.desk@wheaton.edu or call 630.752.4357 (HELP).]]>
Tue, 17 Aug 2021 09:45:00 GMT
211068 http://www.wheaton.edu/academics/services/academic-and-institutional-technology/about-us/new-and-changing/archive/2021/august-2021/three-simple-steps-for-cybersecurity/ <![CDATA[Three Simple Steps for Cybersecurity]]>

Three Simple Steps for Cybersecurity You probably own several electronic devices—a laptop, a mobile phone or perhaps a tablet of some kind.  It is important that you practice good habits to protect your devices and your data.  Are you familiar with Wheaton College’s Three Simple Steps for Cybersecurity?  Secure your device (lock your screen when you’re away) Keep secrets (don’t share your password with anyone) Be safe with software (be careful what you download)  If you have any questions, please contact us at ait.service.desk@wheaton.edu or call 630.752.4357 (HELP).]]>
Tue, 17 Aug 2021 08:44:00 GMT
211066 http://www.wheaton.edu/academics/services/academic-and-institutional-technology/about-us/new-and-changing/archive/2021/august-2021/need-to-remove-someone-from-a-teams-chat/ <![CDATA[Need to Remove Someone from a Teams Chat?]]>

Need to Remove Someone from a Teams Chat? Have you ever been in a Microsoft Teams meeting with someone (Person A) and then you add someone else (Person B) just to answer one quick question?  That’s a great way to utilize Microsoft Teams, but afterward you may realize that Person B is now seeing all the chats between you and Person A.  And maybe you don’t want them to. Good news!  You can remove someone else from a chat in Microsoft Teams or you can remove yourself from a chat you no longer need to be a part of.  Take some time to read the information within the ThunderCloud Collaboration Team channel specifically about Microsoft Teams.  There you can find short videos on topics such as communicating with external contacts, sharing your screen, recording meetings, and more.  If you have any questions, please contact us at ait.service.desk@wheaton.edu or call 630.752.4357 (HELP).]]>
Tue, 17 Aug 2021 08:41:00 GMT
211064 http://www.wheaton.edu/academics/services/academic-and-institutional-technology/about-us/new-and-changing/archive/2021/august-2021/got-a-tech-question/ <![CDATA[Got a Tech Question?]]>

Got a Tech Question? Do you have a technology question?  If so, do you know where to find the answer?  We’re here to help! One place you can start is answers.wheaton.edu.  For example, you can type in “register” and one of the first things that comes up is a series about connecting to the network. Or you could type in “printing” and find the series on ThunderCloud printing which explains how to print on campus.  A great article to start with is this one that gives you the steps for move-in weekend for new students to get their technology up and running.  You can also look on the AIT website for system status (is Schoology down right now or is it just your device not finding it?) or to find out what’s new and changing. Of course, you can always stop by the AIT Service Desk in Blanchard 171 (M-F, 8am-8pm during the academic year) or call them at 630-752-4357 (4357 spells HELP).  In fact, take a moment now to put that number into your mobile phone and then you’ll have a direct line to the AIT Service Desk when you need them! If you have any questions, please contact us at ait.service.desk@wheaton.edu or call 630.752.4357 (HELP).]]>
Tue, 17 Aug 2021 08:39:00 GMT
211059 http://www.wheaton.edu/academics/services/academic-and-institutional-technology/about-us/new-and-changing/archive/2021/august-2021/register-your-devices-on-our-wi-fi/ <![CDATA[Register Your Devices on our Wi-Fi]]>

Register Your Devices on our Wi-Fi One of the first things you’ll want to do when you get to campus is to register your device(s) on our wireless network. You should register your mobile phones and tablets on eduroam instead of WC-Internet.  For those of you who are returning students, your devices likely still remember WC-Internet.  Go ahead and take a few minutes now to “forget” that network and move your devices to eduroam.  Remember, you’ll need to use your Wheaton College email address (not your NetID) to register on eduroam. For gaming devices and other entertainment devices, you’ll want to register them on WC-Manual.  Please remember that wireless routers, wireless printers, and mobile hotspots do not “play nice” with the campus wireless.  Please do not set up or use any of those devices on campus.  Anytime one of those is in use, it slows down the campus network for everyone else. If you have any questions, please contact us at ait.service.desk@wheaton.edu or call 630.752.4357 (HELP).]]>
Tue, 17 Aug 2021 08:35:00 GMT
211057 http://www.wheaton.edu/academics/services/academic-and-institutional-technology/about-us/new-and-changing/archive/2021/august-2021/good-bye-desk-phones-/ <![CDATA[Good-bye, Desk Phones! ]]>

Good-bye, Desk Phones! You’ve probably wondering when exactly we’re planning to remove your desk phone and replace it with Microsoft Teams Voice (a soft phone).  Our plan is to do this near the end of September. Your supervisor should have asked you at some point if you were willing to try a soft phone, and if you need a headset to be provided for you from AIT.  If they did not, feel free to check in with them to see if they need your information. We will be providing new Teams desk phones for the handful of people that require a desk phone to do their jobs.  Most people, however, will be transitioning to using Microsoft Teams, to do both their voice calls (via soft phone) and their video calls, as many have been doing.  If you have any questions, please contact us by email at ait.service.desk@wheaton.edu or call 630.752.4357 (HELP).]]>
Tue, 17 Aug 2021 08:32:00 GMT
211054 http://www.wheaton.edu/academics/services/academic-and-institutional-technology/about-us/new-and-changing/archive/2021/august-2021/connect-to-wheaton-college-via-eduroam/ <![CDATA[Connect to Wheaton College Wi-Fi via eduroam!]]>

Connect to Wheaton College Wi-Fi via eduroam! AIT is proud to introduce eduroam as our new preferred wireless network for faculty, staff, and students to connect to and use when they are on campus. This is a worldwide federated wireless network that allows people to use their home institution credentials to securely connect to the wireless network at participating institutions and organizations. You can read more about eduroam at Wheaton College here and follow these steps to connect to eduroam.  Special note: you need to use your Wheaton College email address to connect to eduroam, rather than your NetID. If you have any questions, please contact us at ait.service.desk@wheaton.edu or call 630.752.4357 (HELP).]]>
Tue, 17 Aug 2021 08:26:00 GMT
211050 http://www.wheaton.edu/academics/services/academic-and-institutional-technology/about-us/new-and-changing/archive/2021/august-2021/set-up-wi-fi-calling-on-your-cell-phone/ <![CDATA[Set up Wi-Fi Calling on Your Cell Phone]]>

Set up Wi-Fi Calling on Your Cell Phone Do you ever find yourself without cell service around campus?  It’s not uncommon for this to happen in the lower level of Meyer Science Center or in the basement of Billy Graham Hall.  Unfortunately, in those moments you are not able to send or receive text messages or phone calls on your cell phone.  But good news!  There is a solution to this!  You will want to enable Wi-Fi Calling on your mobile device.  There are only a few steps to take, and then you won’t need to miss text messages or worry that you can’t make a phone call. In addition, this also ensures that you will receive emergency notifications from Wheaton College (such as tornado warnings or active shooter drills).  We encourage everyone to make sure they can receive these messages. If you have any questions, please contact us at ait.service.desk@wheaton.edu or call 630.752.4357 (HELP).]]>
Tue, 17 Aug 2021 08:14:00 GMT
211048 http://www.wheaton.edu/academics/services/academic-and-institutional-technology/about-us/new-and-changing/archive/2021/august-2021/protecting-your-email/ <![CDATA[Protecting Your Email]]>

Protecting Your Email On July 20, Wheaton College began using Microsoft Defender for O365 to protect employee email. You can read about that change, and you can learn more about how to help Microsoft Defender learn your preferences and better protect your inbox. But even with this proven tool to help us, it is still important that you stay vigilant in recognizing and reporting phishing scams that may get through to you.  If you have any questions, please contact us at ait.service.desk@wheaton.edu or call 630.752.4357 (HELP).]]>
Tue, 17 Aug 2021 08:10:00 GMT
210945 http://www.wheaton.edu/academics/services/academic-and-institutional-technology/about-us/new-and-changing/archive/2021/august-2021/live-training-for-faculty-on-teaching-in-teams/ <![CDATA[Live Training for Faculty: How to Teach in Microsoft Teams]]>

Live Training for Faculty: How to Teach in Microsoft Teams AIT is offering two live trainings for faculty on how to teach in Microsoft Teams. The trainings will be on the following dates.  We suggest you copy/paste the links below into an Outlook calendar appointment. Thursday, August 19, 11am-12pm (Click here to join Thursday's training.) Monday, August 23, 2-3pm (Click here to join Monday’s training.) Topics include items such as the following: Log in and customize Microsoft Teams Schedule a one-time or recurring appointment Sharing the meeting link Prepare, start and end a meeting Presenting Posting materials Chat & Polling Support Breakout Rooms Q & A If you are unable to attend one of the two live trainings, you will have access to the recording so that you can watch them at your leisure. We will post the link in the Campus Announcements. If you have any questions, please contact us at ait.service.desk@wheaton.edu or call 630.752.4357 (HELP).     ]]>
Thu, 12 Aug 2021 10:39:00 GMT
210455 http://www.wheaton.edu/academics/services/academic-and-institutional-technology/about-us/new-and-changing/archive/2021/august-2021/globalprotect-vpn-mobile/ <![CDATA[New Workaround Required to Use Jabber on Your Mobile Device]]>

New Workaround Required to Use Jabber on Your Mobile Device Effective Date: July 29, 2021 While we continue to encourage all faculty and staff to connect via GlobalProtect VPN while working from off-campus, we no longer have a mobile GlobalProtect license.  This means that people who use Jabber on their mobile devices will need to use a new workaround. Impact on College Community Many of you will not notice this change.  But for people who use Jabber on their mobile device for phone calling, you will need to use Jabber on your laptop or else use the built-in VPN client on your smartphone or tablet.    The AIT Service Desk is developing instructions on how to configure an iPhone or Android for our VPN Service, so please contact them if you need to keep using Jabber on a mobile device for the next few months.  They can be reached at ait.service.desk@wheaton.edu or 630.752.4357 (HELP).    Once we switch phone calling to Microsoft Teams in late September, you will no longer need to connect to the VPN to manage your Wheaton phone calls on your mobile device or laptop. If you have any questions, please contact us at ait.service.desk@wheaton.edu or call 630.752.4357 (HELP).   ]]>
Mon, 02 Aug 2021 10:14:16 GMT
210452 http://www.wheaton.edu/academics/services/academic-and-institutional-technology/about-us/new-and-changing/archive/2021/july-2021/up-to-date-info-on-classroom-technology/ <![CDATA[Check 25Live for Up-to-date Info on Classroom Technology]]>

Check 25Live for Up-to-date Info on Classroom Technology Effective Date: August 1, 2021 During the COVID-19 pandemic, AIT created several extra rooms (aka, COVID Classrooms) to provide enough technology-enhanced classrooms to meet social distancing requirements.  Over the summer, we have taken some of those rooms off-line and others have been returned to their pre-COVID setup.  Impact on College Community Please check 25Live for the most up-to-date information about the technology available in these specific rooms, as well as any reservable room on campus.  We strongly encourage everyone to make sure their assigned classroom has the technology they need and to familiarize themselves with operating that technology well ahead of the first class session.   These rooms are still in use for other purposes and have returned to a pre-COVID setup: Armerding 046 Armerding 080 Armerding 132 Recital Hall Armerding 190 Concert Hall BGH 120 Chrouser 208 Edman Kresge/Wurdack Edman Auditorium Fischer 126 Harbor House Board Room Jenks Setzuan Room Jenks Arena Theater These rooms are no longer in use: McAlister 136 McAlister 224 NHH 112, 114, 212, 214, 230, 250, 260, 270, 280 Welcome 010 If you have any questions, please contact us at ait.service.desk@wheaton.edu or call 630.752.4357 (HELP).   ]]>
Fri, 30 Jul 2021 09:54:08 GMT
209929 http://www.wheaton.edu/academics/services/academic-and-institutional-technology/about-us/new-and-changing/archive/2021/july-2021/hello-teams-a-transition-for-video-conferencing/ <![CDATA[Hello, Teams! A transition for video conferencing]]>

Hello, Teams! A transition for video conferencing Effective Date: July 29, 2021 As we follow the Thunder, Stronger initiatives, one cost-saving effort is to stop paying for Zoom and start utilizing Microsoft Teams as the video conferencing solution for the entire campus.  Once our campus license expires in the fall, Zoom will become an unsupported tool. Key Benefits and Features Microsoft Teams provides comparable video conferencing across campus and for people outside our organization. Microsoft Teams comes at a cost savings for Wheaton College. Microsoft Teams is a robust platform that offers much more than simple video conferencing. Impact on College Community For those of you exclusively using Microsoft Teams for video conferencing at this point, there will be no action items for you.  But for those who are still using Zoom, there may be some action items for you: As training and informational materials are provided via email and in person, please keep an eye out for opportunities to dive into Teams. If you have any recurring meetings already set up in Zoom, you will want to update them to be Microsoft Teams meetings. In order to assist with the cost-savings efforts, Wheaton College credit cards will no longer be authorized to pay for Zoom. As a reminder, you should begin the habit of ensuring Microsoft Teams is running each day as you start work, so others in our organization can get a hold of you, as needed. We will also be sharing some “Netiquette” tips with you about how Wheaton College faculty and staff will use Teams well together. If you have any questions, please contact us at ait.service.desk@wheaton.edu or call 630.752.4357 (HELP).   ]]>
Thu, 29 Jul 2021 13:23:00 GMT
209927 http://www.wheaton.edu/academics/services/academic-and-institutional-technology/about-us/new-and-changing/archive/2021/july-2021/classroom-computer-logins-are-changing/ <![CDATA[Classroom Computer Logins Are Changing]]>

Classroom Computer Logins Are Changing Effective Date: August 1, 2021 Over the summer AIT is making improvements to the way that faculty, staff, and students will log into classroom computers.  Going forward, you will log in with your NetID and password which will provide you with the best options and most flexibility.  Key Benefits and Features You will be able to take full advantage of the many Single-Sign-On options Wheaton has for apps like Office 365, Box, Schoology, and ThunderApps. The restrictions on right-clicking, volume control, and forced incognito browsing all go away. You can set up your content on the desktop with the expectation it will be there the next time. You won’t have to deal with other people’s browsing histories when you go to websites like YouTube. Impact on College Community In the past, the classroom computers were simply open and waiting for whoever entered the room.  You’ll now want to allow an extra minute to get logged in and situated on the classroom computer when you arrive.  Many of the apps you use work much better and more securely if you log in with your NetID and we believe this change will provide you with greater flexibility and increased security. Detailed information on how this will work can be found on the Wheaton Answers site for Classroom Logins. The classroom computers are being updated now and will be ready for classes by mid-August. If you have any questions, please contact us at ait.service.desk@wheaton.edu or call 630.752.4357 (HELP).   ]]>
Wed, 28 Jul 2021 13:17:00 GMT
209468 http://www.wheaton.edu/academics/services/academic-and-institutional-technology/about-us/new-and-changing/archive/2021/july-2021/microsoft-defender-for-office/ <![CDATA[New Email Protection: Microsoft Defender for Office 365]]>

New Email Protection: Microsoft Defender for Office 365 Effective Date: July 20, 2021 On July 20, AIT will be migrating away from Proofpoint to begin using Microsoft Defender for Office 365 as our email protection platform.  This service allows us to detect and respond to advanced attacks, while effectively keeping you, your device, and data safe. Key Benefits and Features Replacing Proofpoint at a substantial cost savings while providing comparable email protection. Protecting employee email from phishing emails. Verifying links and attachments in emails to be sure they are not malicious. Helping reduce the number of unwanted emails you receive. Impact on College Community Many of you may not even notice this change.  However, you will no longer be receiving an Email Quarantine Digest from the AIT Service Desk.  AIT will be moving your block-listed and safe-listed senders into Defender for Office 365.  But you should be ready to help the system’s machine learning, meaning that the system will learn from your indication of which types of messages are spam and which are not. This means, when a spam or phishing message comes in, you may need to actively mark it as spam or phish. Follow this quick guide to learn how to help Defender for Office 365 learn your preferences and better protect your mailbox.  If you have any questions, please contact us at ait.service.desk@wheaton.edu or call 630.752.4357 (HELP).  ]]>
Fri, 16 Jul 2021 10:30:00 GMT
209366 http://www.wheaton.edu/academics/services/academic-and-institutional-technology/about-us/new-and-changing/archive/2021/july-2021/introducing-eduroam-wireless-network/ <![CDATA[Introducing eduroam wireless network]]>

Introducing eduroam wireless network Effective Date: July 20, 2021 On July 20, AIT will enable a new wireless network called “eduroam.”  This is a worldwide federated wireless network that allows people to use their home institution credentials to securely connect to the wireless network at participating institutions and organizations. This will soon become the preferred wireless network for all Wheaton College faculty, staff, and students when they are on campus.  Key Benefits and Features Connecting to eduroam at Wheaton College will allow your device to automatically connect to the secure eduroam wireless network when visiting participating eduroam institutions. Similarly, visitors to the Wheaton campus from those institutions can use their home institution credentials to securely connect to our eduroam wireless network. Increased security across our wireless network. Impact on College Community The next time you register a WiFi device on campus we encourage you to connect to eduroam rather than WC-Internet.  Use your Wheaton email address rather than your NetID for the username. By the end of September, we will turn off WC-Internet so that all devices will use eduroam.  (There are some exceptions—certain devices, such as gaming devices, can still use WC-Manual.) More to come soon. If you have any questions, please contact us at ait.service.desk@wheaton.edu or call 630.752.4357 (HELP).   ]]>
Wed, 14 Jul 2021 14:51:00 GMT
209158 http://www.wheaton.edu/academics/services/academic-and-institutional-technology/about-us/new-and-changing/archive/2021/july-2021/changes-to-registering-new-devices-on-the-network/ <![CDATA[Changes to Registering New Devices on the Network]]>

Changes to Registering New Devices on the Network Effective Date: July 14, 2021 On July 14, AIT will be making a change to the way that new devices are registered on our wireless network.  Although this will have no impact on any devices you have already registered, it will matter the next time you register a device. Key Benefits and Features Making registration for a new device even simpler Preparing the campus for a new wireless network called “eduroam.” More to come later about eduroam! Impact on College Community Many of you may not notice this change.  But the next time you register a device (for example, if you bring a new mobile device to campus and connect to our wireless network) you will need to use your @wheaton.edu email address as your Username instead of using your NetID. (Students will use their @my.wheaton.edu email address as their Username.) There is no action required for devices that are already registered on the network. You can read more about how to register devices on Wheaton College’s wireless network here. If you have any questions, please contact us at ait.service.desk@wheaton.edu or call 630.752.4357 (HELP).   ]]>
Mon, 12 Jul 2021 14:17:00 GMT