New and Changing

Learn about upgrades, maintenance schedules, new services, and more.

Tags: Classroom Technology Updates

Blanchard 339 Updated

Posted by Academic and Institutional Technology

In order to resolve ongoing issues with laptop input, the classroom technology in Blanchard 339 was updated. The control screen has been updated, and laptops will be able to connect reliably to the projector.

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Tags: Updates

Reset Your Security Questions

Posted by Academic and Institutional Technology

We recently performed maintenance on our password recovery system. In order to protect your confidential information and help you retrieve your account information in the future, it is important that you update your security questions at this time.

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Tags: Updates Maintenance

Banner and Cognos Unavailable During Update

Posted by Academic and Institutional Technology

Banner and Banner Self-Service (my.wheaton.edu) will be unavailable on Saturday and Sunday, November 21 and 22. Cognos BI will be unavailable from Saturday, November 21 through Saturday, November 28. During this time, both systems will be updated.

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Tags: Maintenance

Removal of Emergency Phones

Posted by Academic and Institutional Technology

This month, we will be disconnecting and removing redundant analog office emergency phones. This is part of the ongoing effort to modernize and remove redundancy in our emergency notification system.

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Tags: VOIP Phones Updates

Phone System Update

Posted by Academic and Institutional Technology

The phone system will be updated on Sunday, October 18 from 10:00 to 11:00 PM. This update will fix firmware bugs with campus phones. During the update, phones will be out of service from five to ten minutes.

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Tags: Printing

Print Provider Installation

Posted by

On October 15, Paper Cut Print Provider will be installed College-owned employee computers. This installation will allow the College to better assess printing costs and printer usage.

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Tags: Maintenance Printing

Printer Maintenance Requests

Posted by Academic and Institutional Technology

Previously, service requests for College-owned printers and copiers were directed to the Purchasing department. These requests should now be directed to Academic and Institutional Technology.

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