Banner and Cognos Unavailable During Update

Tags: Updates | Maintenance

Banner and Banner Self-Service (my.wheaton.edu) will be unavailable on Saturday and Sunday, November 21 and 22. Cognos BI will be unavailable from Saturday, November 21 through Saturday, November 28. During this time, both systems will be updated. Read More

Phone System Update

Tags: VOIP Phones | Updates

The phone system will be updated on Sunday, October 18 from 10:00 to 11:00 PM. This update will fix firmware bugs with campus phones. During the update, phones will be out of service from five to ten minutes. Read More

Sign In Page Appearance Change

Tags: Updates | ThunderCloud Services

On October 1st, the appearance of the sign in page for some web-based services will change. These services are ThunderCloud Storage, ThunderCloud Training, Office Online, and SmartSheet. Read More

VPN Software Update

Tags: Updates

On August 13, the College's virtual private network (VPN) software, Global Protect, will be updated. This software is used to establish a secure connection to the Wheaton network from off-campus. Read More

Document Management System Upgrade

Tags: Updates

The document management system upgrade from ImageNow to Perceptive Content 7.1 is complete. Perceptive Content 7.1 will be automatically installed in the next 24 hours on college-owned PCs connected to the campus network. Read More

ImageNow Upgrade to Perceptive Content 7.1

Tags: Upgrades | Updates | Maintenance | Document Management

From 4:00 PM July 17 to 5:00 PM on July 22, ImageNow will be upgraded to the latest version, called Perceptive Content 7.1. During this upgrade, ImageNow will be unavailable. Read More

Telephone Update

Tags: VOIP Phones | Updates

We are updating our Wheaton campus phone system this summer, which includes a full factory reboot of all campus phones. One of our technicians will come by your office this summer to reboot your phone. Read More

VPN Software Update

Tags: Security | Updates

The College's virtual private network (VPN) software, GlobalProtect, will be updated on May 7. If you already use GlobalProtect to establish a VPN connection, you will be prompted to update this software the next time you connect. Read More