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New and Changing: Updates from AIT

Posted September 14, 2017 by Academic and Institutional Technology
Tags: Maintenance VOIP Phones

Phones Intermittently Unavailable During Maintenance

Effective Date: September 16, 2017

On September 16 starting at 11pm, we will be performing maintenance on the campus phone network. During this time, you may experience intermittent disruption of the phone system.

Key Features and Benefits

This maintenance will provide network enhancement to ensure continued service reliability for the campus phone system.

Impact on College Community

Anyone who tries to make a phone call from a desk phone to an off-campus phone will be unable to do so while the maintenance is being performed. In addition, incoming calls will be routed through our backup system, and callers will need to enter the extension a second time before the call goes through.

We expect that the phones will be affected for 10-30 minutes between 11pm and 5am on September 16 and 17.

If you have any questions or concerns, please contact us at ait.service.desk@wheaton.edu or call us at 630.752.4357 (HELP)