Phishing Alert | "Complete Your Verification!"

Posted May 4, 2016 by Academic and Institutional Technology
Tags: Phishing Attempts

Phishing Alert | "Complete Your Verification!"

Some employees recently received an email claiming to be from Chase Bank. The email tells the recipient that their account was restricted because of outdated information, and asks them to follow a link and update their information.

This email is a phishing attempt. Do not click on any of the links in the email or provide any information to the sender. Thank you to all who reported this scam.

If you responded to this scam, please contact us at 630.752.4357 (HELP).

Spotting Phishing Attempts

Phishing Example

The image above is a screenshot of this phishing attempt. Several things indicate that this email is not what it claims to be:

  1. The email claims to be from Chase, but was sent from an unrelated email account.
  2. The email includes some grammatical errors, which is unusual for an official email.
  3. Check to see if the URL matches the supposed sender. You can often hover over links to see the URL. This email claimed to be from Chase Bank, but the link directed people to an unrelated website.
  4. A legitimate email from any institution should include contact information such as an email address and phone number. If you don't see that, it's often because the sender is only pretending to be affiliated with a company or college.

Always exercise caution when responding to emails. If you're not sure whether an email is a phishing attempt or not, contact us or call 630.752.4357 (HELP).