New Online Ordering for Official Transcripts
The Registrar’s Office is thrilled to announce new online ordering for official transcripts. We are now partnering with Credentials Solutions, LLC to offer transcript ordering online. Wheaton students and most alumni can have electronic transcripts processed instantly at any time of day. Paper transcripts will be processed and mailed within one business day (two business days with COVID processing limitations). Some exceptions will apply.
Beginning January 1, 2021, transcript orders will cost $8 for the initial transcript, and $6 for each subsequent transcript (up to 5 transcripts are allowed in one order). Through the new instant ordering system, there is no need for rush fees.
How to Place an Order
Please enter your online order through the Wheaton College portal. Once you log in, go to Banner Self Service > Student Services > Student Records > Request Official Transcript.
If you no longer have access to your My Wheaton account, you can place an order directly through Credentials Solutions Ordering Services with an additional signature authentication requirement before the order can be processed.
In the future, when COVID restrictions are lifted, you can call Credentials Solutions at 847-716-3005 during their business hours to place your order with them over the phone; there is an additional operator surcharge for placing orders over the telephone.
If you have questions about the content of your transcript, please contact the Wheaton College Registrar’s Office.
If you have questions about the online ordering process or encounter difficulties in entering your transcript order, Credentials Solutions has customer service representatives available M-F 7 a.m.- 7 p.m. Central Time. Please call their Customer Service number (847-716-3005), and one of Credentials Solutions representatives will be happy to assist you.
If you order transcripts without using the Wheaton College portal, you will need to authenticate your signature before the order can be processed.
If you have a financial hold with student accounts or the financial aid office, you will need to resolve the hold with those offices before transcripts will be released.
If you have requested transcripts to be held for grades and/or a degree to be posted, your order will be held until that time.
If you attended and/or graduated before 1988, the Wheaton College Registrar’s Office will need to upload your transcripts during our business hours before the order can be fulfilled.
If you have access to the Wheaton College portal, you can view and print your unofficial transcript through the Student Records channel. Alumni who graduated before 2008 can request access to the portal. Alumni who graduated before 1988 will not be able to view your unofficial transcripts online but are able to use the online transcript order form to have your transcripts sent electronically or via mail within a few business days.