Flexible\Remote Learning Students

I am a Flexible Learning Student or a Remote Student

Before you begin Class

Prepare for class ready to learn.

Here are a few things you should do to ensure a smooth transition.

	Account Setup	As an accepted student at Wheaton College, you can set up your NetID and password here Once your NetID has been set up, you gain access to the following resources: Your my.wheaton student email, accessed through Gmail here Your NetID, which gives you access to the Wheaton Gateway and ThunderCloud Services
	Learning Management System (Canvas)	Canvas is used for accessing class materials, discussion, online tests and assignments, and grade tracking
	My.Wheaton Accounts	Students each receive a my.wheaton Google account with access to the full complement of web-based communication, storage, and collaboration apps
	Password Center	For students, NetID and ThunderCloud Services passwords are identical, and you can change them at the same time
	Student Software Resources	Current students can install Microsoft Office to their personally-owned computers and mobile devices at no additional cost Current students can use their my.Wheaton email address to access certain software at discounted educational pricing The software included is Adobe Creative Cloud, SPSS, and more.

	Simple Steps for Cybersecurity	We all have a responsibility to protect both College and personal data. These three simple steps are guidelines that can help keep our data secure.
	Avoiding Phishing Attempts	Quick tips for how to recognize common scam techniques, examples of scams targeting Wheaton College, and what to do if you think you’ve been scammed.

The AIT Website

The AIT website can be found at wheaton.edu/ait
The website is the place to go for answers to common questions, training materials, and how-to guides
If you’re not sure how to find what you’re looking for, our Support and Services page is a good place to start
To see what changes are happening with Technology at Wheaton College, visit our New and Changing page
You can learn about Technical System Requirements for Flex students here.

The AIT Service Desk

Phone Support: 8 AM – 8 PM (Central Time), Monday through Friday

You can reach us by calling 630.752.4357 (HELP)
Phone-based help is available from 8 AM until 8 PM Monday through Friday when the College is open
After 8 PM, you are welcome to leave us a voicemail or email us.

Email Support: 8 AM – 8 PM (Central Time), Monday through Friday

Our email address is ait.service.desk@wheaton.edu
You are welcome to email us any time, and we will respond between 8 AM and 8PM Monday through Friday

If you can't find what you're looking for or would like additional help, contact the AIT Service Desk for personalized assistance.

This website is a work in progress, and we depend on your feedback to make it as useful as possible.