Click here to see what's running properly and what's having trouble right now. If you are experiencing trouble with a service that's listed as running normally, or isn't listed here at all, please contact us, call 630.752.4357 (HELP).
Notice regarding Wi-Fi Certificate update.
Dear Campus Community,
On October 14 at 5:00 pm, AIT will install new Wi-Fi digital certificates to keep your data safe on eduroam wireless. After that installation, you may see a pop-up asking whether you want to trust this certificate; please go ahead and “trust” it. You may be prompted to log in again after trusting the certificate. Reminder: eduroam uses your email address as your ID.
For assistance connecting to the wireless, please refer to this Answers series, Connecting to the Network. You can read more about these types of popups here if you are interested in some of the technical aspects. If you have any follow-up questions or concerns, please contact the AIT Service Desk at ait.service.desk@wheaton.edu or 630.752.4357.
Call or email the AIT Service Desk at 630-752-4357(HELP) / ait.service.desk@wheaton.edu
Attention faculty and staff! If you are looking to add a new departmental, institutional, or instructional application or system, please use this AIT Request Form*. The introduction of new software, systems, or integrations between systems requires numerous checks for compatibility, security, functionality, and redundancy. The information you provide will be crucial to this effort.
*Please note that for individual software requests and technology-related questions, please reach out to the AIT Service Desk using the assistance information above; this form is not for support requests.
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Technology @ WheatonCheck out the Technology @ Wheaton page to find policies, principles, and governance related to Technology at Wheaton College
Do you have questions about Artificial Intelligence (AI)? We can help! Our new AI Resources page is for employees who want to learn about Generative AI, including webinars, publications, and more.
Interested in using a GenAI tool? Please submit an AI Interest Form! We are gathering requests while we investigate options for campus.
Surveys open to students during Finals Week. Survey opens on Monday 8a on closes on Friday 5p of Finals Week.
Please check out this Answers article for details on how to access Q-Classroom and how to navigate once you are logged in.
Q-Classroom is an online tool that allows students to access and confidentially submit their feedback and provide a much more streamlined and efficient method for data collection and processing. Please see below for important dates:
Select a category below for more information.
Communication and Collaboration
Knowledge Base and Self Help Articles
Research and Instructional Services
The AIT Service Desk offers assistance with supported software and network help to the Wheaton College Community.
Log into the ticketing system with your NetID and PW and submit a new ticket or review your past requests.