Password Center
These instructions apply to all Students, Employees, and Alumni. Your new password will be used to sign into Campus Resources (e.g., Banner), Google Accounts (@my.wheaton.edu email addresses) and Microsoft Office 365 (@wheaton.edu).
To make any of the changes described on this page, please visit our account center at https://accounts.wheaton.edu
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Change your NetID and email account password
- For students, ThunderCloud Services and email passwords are identical.
- For employees, NetID and ThunderCloud Services passwords are identical.
Changing your Password
- Go to the Wheaton Account Center.
- Enter your NetID and select NEXT.
- Enter your current password and select SIGN IN.
- Enter a new password and Re-Type the same password in the next box.
- Click SET PASSWORD.
Note: The Password Rules are listed on the Page.
Your new password will be synchronized between your NetID and your Wheaton College Email account. In most cases, your applications will automatically prompt for your new password, but in some cases, it may be necessary to update them manually.
An important note on changing your password...
Updating your Wheaton account password updates your password for all your Wheaton accounts at the same time and changes your required password for all of the following (not exhaustive):
Email Accounts:
All your Wheaton email accounts, including:
| Microsoft (@wheaton.edu - staff only) | Google (@my.wheaton.edu) |
Websites (not exhaustive list)
Applications
| Google Applications (e.g., Google docs, drive, sheets, etc) | Microsoft Applications, including Outlook and Teams | Box / Box Drive |
Hardware Sign-in
| Microsoft Teams desk phones (Yealink) | Wheaton-owned computers*** |
***Note: You must be on campus, or connected to the VPN, to sync your new login password with your Wheaton-owned computer. More information is below.
Forgotten your Password
Your NetID account will lock after 10 failed login attempts. It will automatically unlock after 30 minutes. If you accidentally lock yourself out, you can regain access to your account through the Wheaton Account Center by resetting your password.
- Go to the Wheaton Account Center and Enter your NetID and Next.
- Click "Forgot your password?" and follow the prompts.
- You will receive a verification code at your recovery email address or phone number, which will allow you to set a new password.
- If you do not have access to the recovery email or phone number on record, please reach out to the AIT Service Desk.
Forgotten NetID
If you have forgotten your NetID
- Go to Forgot NetID
- Follow the prompts
If you use Banner INB, you will need to change your Banner INB password manually. It does not automatically synchronize with your network password.
If you have any questions, please email us at ait.service.desk@wheaton.edu, or call 630.752.4357 (HELP)