What Should You Try First?

Posted January 14, 2021 by Academic and Institutional Technology
Tags: Department News

What Should You Try First?

Are you ever sitting at your desk at work when you start to notice that your computer is “acting funny”?  Maybe your email isn’t loading right.  Or Box is giving you strange messages.  Or you suddenly can’t access the emojis on Microsoft Teams (and you really need those to convey your feelings in your chats!) 

You can always pick up your phone and call the AIT Service Desk and they’ll be happy to help you.  But another thing to try first is to reboot your computer. 

There’s no guarantee that this will solve your problem, but it’s a great way to troubleshoot first before contacting the AIT Service Desk.  Sometimes your computer just needs to reboot.  It’s great to get into the habit of regularly rebooting your computer anyway, but when you’re experiencing technology trouble, that’s another good time to give it a try.

And if you still need technology help, we’d love for you to contact us by email at ait.service.desk@wheaton.edu or call 630.752.4357 (HELP).