Posted October 12, 2018 by Academic and Institutional Technology
Upgrading Call Manager
Effective Date: October 19, 2018
On October 19th and October 23rd, 2018 Wheaton College will be upgrading our Call Manager. This is the software that controls our entire phone system. We need this system to be running smoothly so that phone service continues uninterrupted.
This transition offers several benefits for the college.
Key Benefits and Features
- Implementing known bug fixes.
- Exploring new features available.
Impact on College Community
On October 19, 2018, and then again on October 23, 2018, from 10:00pm-2:00am, the campus phones may experience a momentary outage.
If you have any questions about this transition, please feel free to contact the AIT Service Desk at firstname.lastname@example.org.