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New Students

Welcome to the Wheaton College Post Office (CPO)! Here are answers to some of the frequently asked questions from new students and their parents.

Q. When will I receive my CPO assignment?

A. CPO assignments will be emailed by July 31st.

Q. When can I send my books and belongings?

A. CPO will not hold anything until August 12th (2 weeks before school begins).

Q. Can I order a futon or a bike and have it sent to CPO?

A. Absolutely! But please know, whatever you have sent to CPO, the student is responsible to get it from CPO to their room. CPO does not have any loaner carts, but, it's a great way to make new friends!

Q. When is the best time to place online orders and Mail boxes from home?

A. We suggest placing orders and mailing items no more than 5 business days before you arrive on campus.

Q. What if my packages arrive early (before August 12th)?

A. Anything that arrives before August 12th will be returned.

Q. How do I get my packages once I arrive on campus?

A. Check-In at CPO.

Q. How do I Check-In to CPO?

A. You should receive an email from CPO with a Check-In link.

Q. What happens when I Check – In via the emailed link?

A. You will receive an email from CPO that includes your CPO # and Combo information.

Q. How will I know when my package is ready for pick up?

A. You will receive an email/text from CPO.

Q. I received a message that my package is here from the company/carrier, why haven't I received a notification from CPO yet?

A. CPO receives up to 1200 packages a day(during busy times)! Please be patient, we are processing them  as quickly as possible. Thank you for understanding.

Q. Why do I have to Check-In?

A. New and returning students must check-in:

  • so that we know you are here!
  • so that you can receive your CPO Combo!
  • so that you can provide contact info for perishable items and CPO Box Issues!

Q. How do I address my letters and packages?

A. Here is the information on addressing letters and packages.

Q. I live in a house/apt, can I have my packages sent there?

A. NO. For the safety of students we do not allow deliveries to house/apartment addresses. Addressing your packages to your house/apt can lead to your package being returned to send. To avoid this, please always address your package: Here is the information on addressing letters and packages.

Q. I forgot/lost my COMBO already!!!

A. CPO charges $1 (cash) to get your COMBO. 

Q. Where do I mail packages and letters from?

A. Mailing Options.

Q. The question I have isn’t here!?

A. Email CPO! cpo@wheaton.edu