Introducing Multiple Lines in Jabber

Posted April 30, 2019 by Academic and Institutional Technology
Tags: Department News

Introducing Multiple Lines in Jabber

Effective Date: April 29, 2019

The newest version of Jabber (12.6) allows you to manage multiple phone lines from one Jabber window. If you would like additional lines to be configured for your Jabber profile, please contact the AIT Service Desk to make this request.

Key Benefits and Features

  • For those managing multiple lines (e.g. Office Coordinators) they can do this remotely or on their laptops.
  • Employees can use the Jabber softphone to make and answer calls from the other lines they have on their phone, in addition to their primary extension.

Impact on College Community

  • There will be no change to your regular Jabber experience going forward.

Please see this article to learn more

If you have any questions or concerns, please contact Academic and Institutional Technology at 630.752.4357 (HELP) or by email at