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FAQs


The Basics

When students indicate their preferences (industry, location, major, etc.), the software’s matching engine presents students with a list of advisers who match the students’ criteria. Students can then request to contact a potential adviser.

WiN enables similar-minded students and alumni to find each other. Students, if you are interacting with an adviser, you can expect to conduct an informational interview or to ask questions via email, phone, or skype. Advisers, if you receive a request, you are responsible for responding to it in a timely manner.

Select "forgot password" by the login button on the homepage. You will receive an email allowing you to reset your password. If you are still having trouble, email us at win@wheaton.edu or give us a call at (630) 752-5047.

There are a variety of reasons why your requested contact might have declined you, most of which probably have nothing to do with you personally. It may be an especially busy time for him/her. Don't get discouraged. Just go back into WiN and search for other people to connect with.

Students

At this point, WiN is not linked to my.wheaton.edu.

We have deliberately limited the career field categories because too many choices can hamper the matching process. For instance, if the list were more extensive, then fewer advisers on average will match the selected career field and show up in your "results" list. There is a special criterion labeled "Specific Career Field" that can help narrow down your results.

Students and alumni are limited to twelve advisers at one time, and alumni and partners can have up to five advisees. If you reach your limit for advisers or advisees, you can release previous connections you are no longer in contact with or cancel requests to advisers you are no longer interested in. On the whole, we encourage you to focus on the quality of the relationships you are building over the quantity.

Students must complete webtraining and be approved before gaining access to their WiN accounts. When you sign up, you will be prompted to complete the training and you will be notified once your registration is approved. If you are still having trouble and you have been approved, please contact us at win@wheaton.edu.

If you are experiencing any problems in your relationship or have any questions, please notify the WiN team as soon as possible so we can help you. We want you to have a safe and helpful experience, and often we can intervene and work toward possible solutions that will improve the relationship. If you encounter any inappropriate behavior, contact WiN at win@wheaton.edu immediately.

Advisers

Alumni are able to search for and contact fellow alumni on WiN. Connections can be made based on shared personal or professional interests.

Thank you for registering. We are grateful for your willingness to help students in this way. After you register for WiN, it could take some time before you are matched with a student, since this is a student-driven program. If you are an alumnus/a, you are able to search for and contact other alumni through WiN. Connections can be made through shared personal or professional interests.

Advisers contribute by using their experience to answer questions and to give advice. They engage and inform students in a way that encourages them to explore their options for post-Wheaton life.