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Counseling Options for Students

To Wheaton College Students

The Wheaton College Counseling Center (WCCC) has transitioned to a telemental health model. This means that, counseling services will be held either via phone or through video conferencing. There will be no counseling sessions conducted within the Counseling Center itself until further notice.

The Counseling Center is able to accommodate students who reside on campus or in the State of Illinois through a telemental health format. Please only contact us at counseling.center@wheaton.edu if you have questions or requests other than scheduling an intake appointment. 

How to Get Started With Our Services

Providing a safe place for students from all backgrounds to receive compassionate, competent, confidential, and wholistic psychological services.

Full time, degree-seeking students currently enrolled at Wheaton College are eligible for counseling services. In individual counseling, the student has the full attention of one of our counselors in a one-to-one atmosphere of understanding, warmth, and insight. Our counselors seek to help students in a variety of ways because they are excellent sounding-boards, compassionate listeners, and skillful experts in problems of living.

We are ethically committed to confidentiality and federal/state laws require it. This means that even a student's attendance in counseling is kept private and confidential. The law states that there are four exceptions to this general rule: a) students may request (by means of a signed release) that the counselor may reveal information to other individuals or agencies of your choice; b) in instances where there is imminent danger of serious harm to oneself or others, a counselor may reveal that information to prevent harm; c) in cases involving physical and/or sexual abuse of children or endangered adults, the counselor must report such abuse; and (d) where otherwise requested by subpoena or mandated by court order or state/federal law.

The first appointment with a counselor is called the intake appointment. If individual counseling is recommended after the intake appointment, the student will be assigned to one of our staff counselors. Some of our counselors are practicum students in clinical psychology and work under the supervision of a licensed psychologist. There is no charge for individual counseling.

The Counseling Center offers a variety of groups each year for full time, degree-seeking students currently enrolled at Wheaton College. A number of groups each year are coordinated around a common theme and provide both education and support for students who have had similar experiences. The focus of groups adjusts slightly each academic year in response to student need. In addition we offer men's groups, which focus on issues pertinent to male students, and women's groups, which address a range of relational issues common to female students.

Group participation primarily allows students to gain experience with, and work on, issues of being intimate with peers. The immediate group goal is to provide a safe environment in which students can explore personal issues, grow in a context of mutual learning, and alleviate symptoms of loneliness, sadness or anxiety. The long-term goal is to learn the skills necessary to develop healthy and mature relationships in general. We believe these skills contribute to more effective participation in friend and family groups, improved quality of life, and more mature, honest participation in Christian community throughout the lifespan.

The Counseling Center provides premarital counseling for engaged couples who are both full time, degree-seeking students currently enrolled at Wheaton College. Students take the PREPARE inventory. After the tests are scored, the couple meets with a counselor for several weeks to discuss their relational strengths and to explore areas where further growth is advised. There is a $35 fee for the scoring of the tests.

The Counseling Center has built relationships with local psychiatrists and other mental health providers for the benefit of those students who want or need services off-campus. Referrals can be made for medication consultation, nutritional counseling, substance use counseling or other specialized needs. Referral services are available to all members of the Wheaton College community.


The intake appointment is the initial session where you meet virtually with a counselor to share your concerns and reasons for seeking counseling. We schedule intake appointments through an online process. Please do not call or email the Counseling Center to schedule an intake appointment.

  • Complete the Intake Appointment Request form.
    Do not use this form to access urgent mental health support. Call the Counseling Center at 630.752.5321 and leave a message if there is no direct answer.
  • Office staff will respond to your request as quickly as possible to schedule an intake appointment date/time based on your availability.
  • You will be emailed a link to complete our screening forms. The screening forms must be done before your virtual intake session.
  • We allow up to 30 minutes for your intake appointment. You will be emailed a link to join immediately prior to the intake session.
  • After your intake session, you will receive an email from the Counseling Center on the following Thursday to notify you of our decision about the appropriate means of care for you (individual counseling, group therapy or off campus referral.)
  • If you are eligible for individual counseling, you will be given the name of your assigned counselor and date/time of your first session. Your assigned counselor may be different than your intake counselor.
  • If you are referred off campus, you will be given a 30 minute appointment with your intake counselor to help facilitate the referral.
  • We make every effort to start counseling as soon as possible, but there may be up to a two week time period between your scheduled intake appointment and your first counseling session.
  • Subsequent appointments will be set up between you and your counselor each time you meet for individual counseling.

In an Emergency

If you are experiencing a mental health emergency, please take one of the following steps:

Call the Counseling Center at (630) 752-5321 and leave a message. We will get back to you promptly. We are open Monday to Friday from 8:00 AM to 5:00 PM.

When we are not open, contact Residence Life or call Public Safety at (630) 752-5911.

Public safety will expediently contact the counselor on-call to assist you. Other options for a mental health emergency are as follows:

  • Call 911
  • Go to your local emergency room
    Northwestern Medicine Central DuPage Hospital (CDH)
    25 North Winfield Rd
    Winfield, IL 60190
  • Call the National Suicide Prevention Lifeline at 1-800-273-8255
  • Text the Crisis Text Line at 741741