Information and Instructions
Our students are dispersed throughout the country and the world during a time of uncertainty about the coronavirus (COVID-19) and how it will affect our healthcare system. Below are options available to you to care for your medical and mental health needs.
Campus.Health - available until August 1, 2020. All domestic and international students will be able to talk to a mental health provider 24/7 for any mental health need. There is also a telehealth medical option for domestic students that allows you to receive health care for a variety of conditions at a time when some medical offices and hospitals may be overrun caring for those with COVID-19. Unfortunately, an international telehealth medical option is not available due to licensing requirements. These telehealth services are available to you until August 1, 2020 for $60/visit.
We also want to remind you that Student Health Services is still open for medical advice and telephone appointments with a provider 8:00 a.m. - 4:00 p.m. CST for any enrolled Wheaton student by calling 630.752.5072. International Students who have returned to their home countries can still call for medical advice. The Counseling Center at Wheaton College is still available for consultation and referral phone calls for students now located outside the state of Illinois, and staff members are still available for phone or video conference therapy calls for students who are currently within the state of Illinois. Students may contact the Counseling Center at email@example.com.
Whether you're feeling sick or overwhelmed, you will be able to talk to a Campus.Health licensed provider from your smartphone or any web-enabled device. Campus.Health medical providers can diagnose and treat common conditions (cold, flu, sinus infection), and their TalkNow service gives students a safe space to talk about anything at any time (anxiety surrounding COVID-19, relationships, depression).
To get started
Go to Campus.Health and register using the coupon code WHEATON2020 at checkout where you will be charged $60/visit.
Through Campus.Health, Wheaton College can continue to support you until August 1, 2020.
A few FAQs about Campus.Health
Q. Who can use Campus.Health?
A. Any Wheaton College undergraduate or graduate student.
Q. What services are available?
A. 24/7 medical for domestic students or immediate therapy (talk to a mental health provider about anything, after-hours or on weekends) for all students, domestic and international.
Q. How does it work?
A. Go to Campus.Health. From there, students can register with their school email address, and then they will be able to log in to begin using services. Students can then choose to have a voice or video call from their smartphone. At checkout, enter the coupon code WHEATON2020 and pay the $60/visit fee.
Q. How much does a visit cost?
A. The cost is $60/visit for any Wheaton College undergraduate or graduate student. If a prescription is needed, that will be sent to a pharmacy of your choice with any applicable copay or cost.
Q. Can Campus.Health diagnose COVID-19?
A. Campus.Health will virtually assess symptoms and administer frontline care in a contained environment to limit the spread of illness. They will also give recommendations on need for testing vs. self-isolation, and where to go if testing or further care is needed.
Q. What should I do if I am experiencing a medical emergency and have to wait to talk to a provider?
A. Call 911 or go to your local emergency room. Please do not rely on this platform in an emergency situation.
Q. What should I do if I am experiencing a mental health emergency, like suicidal thoughts, and have to wait to talk to a counselor?
A. Call 911 or go to your local emergency room. You could also call the National Suicide Prevention Lifeline at 1.800.273.8255 or text the Crisis Text Line at 741741. Wheaton College Public Safety can also be contacted in an emergency at 1.630.752.5911. Please do not rely on this platform in an emergency situation.
For other frequently asked questions, please visit Campus.Health.