1. Remember deadlines!
If you want to be able to make a timely decision about which college to attend, with financial aid information in hand, we need your information on time. Let your parents know ahead of time that you need their help in submitting the forms.
2. Keep a copy
Occasionally, paperwork does get lost. If you keep a photocopy of everything that you send to the IRS, the federal processing center, and our office, you will be prepared for anything.
3. Use e-mail for questions
Responses to e-mail are often quicker. Our office's address is: email@example.com
4. Write it all down
If you have a unique or changing financial situation, please send us an email or a letter describing your situation. Although we cannot accommodate every request, we do read these and consider each request independently.
Occasionally, we'll need to ask for additional information. If we do ask for something extra, it is because we need it in order to comply with regulations or to clarify some information in your application. Your timely response will ensure that things stay on track.
6. Follow through
In the end, it is your responsibility to make sure that your financial aid process is complete. We will try to keep you up to date on your progress but you must be the one to get it done.