New and Changing: Updates from AIT

Posted February 23, 2017 by
Tags: Updates

AIT Consolidates in Billy Graham Center Lower Level

This spring, Academic and Institutional Technology relocated and consolidated some functions to improve efficiency and create better spaces for team collaboration and problem-solving.

AIT is a relatively new department, formed in 2015 with the arrival of Wendy Woodward, Wheaton College's first Chief Information Officer. Woodward focused on breaking down organizational silos that caused confusion, unnecessary redundancy, and wasted potential during her arrival and formed AIT from several existing departments and groups.

However, even after the department was formed, team members were still scattered across campus in four separate locations.

"This separation created a hindrance when we were collaborating on projects or trying to work together quickly to solve problems," said Woodward.

To fix this hindrance, AIT moved two offices in Jenks Hall to a remodeled space in the lower level of the Billy Graham Center. The remodeled space is shared between three of AIT's four teams--Academic and Scholarly Technology, Infrastructure and Security, and Enterprise Applications as well as the Office of the CIO.

"Our whole team has noticed improved efficiency. We can pull people into a meeting or discussion when we need their input and come to time-sensitive decisions a lot more quickly, providing better service to the campus community." said Woodward.

The AIT Service Desk, part of Technology Support Services, is still located in Blanchard 171 for walk-in, phone, or email support from 8AM to 8PM Monday - Friday.