WETN Frequently Asked Questions

Why can't I hear Chapel services live on the internet?
The Wheaton College Chaplain's Office has requested the Chapel not be webcast on the internet. The statement of the Chaplain's Office is as follows: "The College has made a deliberate decision to exclude the Chapel Service from the live internet broadcast. This has been done in order to protect the integrity of the Chapel worship. The focus of Chapel is the corporate worship of the College community assembled in Edman Chapel. The intended audience is not 'the world'. Specific Chapel messages appropriate for wider broadcast can be selected from a designated menu."

Why do I have problems playing WETN's online audio or video files?
Accessing much of the audio and video content on the WETN web site requires the free RealPlayer or Windows Media Player software (depending on the file type that you are trying to access). If you are not sure that these programs are installed on your computer, click the links above in this paragraph to download and install the programs. If using RealPlayer, choose the "free" or "basic" option when downloading and installing.

If you are ON-CAMPUS and you're experiencing problems listening to archived audio content from the WETN web site, follow these steps to ensure that your media player is properly configured:

For RealPlayer 10.x:

Open RealPlayer.
Click on the "Tools" menu and then click on the "Preferences" option from the drop-down menu.
On the "Preferences" dialog, click the "+" next to "Connection".
Click the "Proxy" option under "Connection".
Click the bottom "Change Settings" button (under "Streaming Settings").
In the "HTTP proxy" section in the middle of the "Streaming Proxy Settings" dialog, click the button next to "Use proxy:".
Click in the large text box next to "Use proxy:" and type "sentinel".
Click in the small text box next to where you just typed "sentinel" and type "80".
Click "OK" on the "Streaming Proxy Settings" dialog.
Click "OK" on the "Preferences" dialog.
Close RealPlayer and click on the desired link on the WETN web site.

For Windows Media Player 10.x:

Open Windows Media Player.
Click on the "Tools" menu and then click on the "Options" choice on the drop-down menu.
On the "Options" dialog, click on the "Network" tab.
In the "Streaming proxy settings" section, click on "HTTP".
Click the "Configure" button.
On the "Configure Protocol" dialog, click the button next to "Use the following proxy server:".
Click in the text box next to "Address" and type "sentinel".
Click in the text box next to "Port" and type "80".
Click "OK" on the "Configure Protocol" dialog.
Click "OK" on the "Options" dialog.
Close Windows Media Player and click on the desired link on the WETN web site.

Please feel free to call or email us if you continue to have problems accessing audio or video on the WETN web site.

What are the challenges in broadcasting soccer games?
Most Division III programs where Wheaton plays away soccer games are able to provide little or no accommodation for the broadcasting of soccer games. In such cases, WETN needs to use a cell phone to broadcast the game, but unfortunately problems can sometimes arise with poor cell phone coverage or cell phone reliability during a two to three hour broadcast. Perhaps someday better facilities will be available for the coverage of such contests. In the meantime, WETN will continue to do its best to provide play-by-play of away matches using whatever means are available.