PUBLIC
SERVICE

billy graham center archives
2006 annual report

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Public Service Statistics, 1980-2006

 

97

98

99

00

01

02

03

04

05

06

Avg.
97-06

Avg.
80-06

Totals 80-06

BGEA

34

36

32

19

26

35

36

37

31

34

32

34

929

Classes

13

20

17

19

17

17

13

14

14

6

15

13

356

E-mail

274

291

467

575

626

726

753

733

907

886

624

438

6576

ILL

7

6

21

31

17

21

24

25

33

31

22

17

254

Letters & Faxes

33

24

15

18

19

13

11

13

17

15

18

45

1122

Personal Contacts

49

36

22

14

19

35

43

60

24

42

34

260

5747

Phone Calls

179

163

132

145

178

154

170

144

154

197

162

145

3619

Presentations

14

9

9

12

5

11

13

7

4

12

10

6

157

Totals

603

585

715

833

907

1012

1063

1033

1184

1223

754

813

18734

All categories above are exclusive (if a phone caller asks for an inter-library loan, the request is counted under "Inter-Library Loan" or Phone" but not under both)

BGEA: Requests for information from the Billy Graham Evangelistic Association

Classes: Session prepared for a group in the Reading Room (Starting in 2006, there were no classes held in the Reading Room)

Inter-Library Loan: Material loaned by the BGC Archives to another archives and library for the use of one of their patrons.

Presentations: Session prepared for a group outside of the Reading Room (Starting in 2006, all sessions were held outside the Reading Room. Many were held next door in the Archival Seminar Room)

Personal Contacts: Assistance given by staff to a researcher on a one-to-one basis outside the Reading Room (until 1993, if a staff member gave a presentation that 20 people attended, that was counted as 20 personal contacts)

 
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