FAQs

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Where is Student Health Services located?

We are located on the first floor of the Wyngarden Building (across from Buswell Library).

What are the hours of Student Health Services?

Monday-Friday 7:30am-5pm
Saturday 10am-12pm
RN on call after hours during the academic year when students are in residence halls (not during breaks).
Summer hours: Monday-Friday 8am-4pm (admin staff), Monday-Thursday 9am-3pm (clinic)

Is there a charge to see a nurse?

No. A nurse visit is free. (Please note: There may be additional costs for procedures and medications.)

Do I need an appointment?

Students do not need an appointment to see a Student Health Services (SHS) nurse (no charge). An appointment is necessary to see a SHS medical provider (MD, NP). The fee is $25 for the visit. A physician or nurse practitioner can be seen after consulting a nurse.

Can I use Student Health Services if I do not have the college insurance?

Yes. The services of the Wheaton College SHS are available to all students and their spouses regardless of your health insurance coverage.

Can I still use Student Health Services after I have graduated?

Graduating seniors, graduate and PhD students may continue to use Student Health for 2 weeks after graduation.  Due to the liability and billing practices, SHS cannot continue care past this time.  We will assist you in finding excellent care in the community if needed. 

How long do you keep my medical records?

Student Health Services maintains all student medical records for ten years from the time of graduation.  

I am going on a trip, and I think I need certain immunizations. What should I do?

SHS has an international travel clinic that provides consultations and immunizations for only Wheaton College sponsored trips. Call 630-752-5072 to schedule an appointment. Please note: Travel appointments can often be booked far in advance so call as soon as you know your plans to get the best appointment availability. There is a fee for these consults. 

Can Student Health Services write an excuse to my professor if I was sick and did not go to class?

No. Because of our commitment to patient confidentiality, educating students about appropriate health care, and due to our lack of direct knowledge about illness or injuries effectively managed by self care, SHS does not provide medical excuses for students who have missed classes, exams, or due dates for papers or projects.

Does Student Health Services give chapel excuses?

Yes. Criteria for chapel excuses include being in Student Health Services for the duration of the chapel service for the purpose of seeing a nurse or doctor. Any other variation of these reasons must be discussed with a nurse or administrative staff member and be pre-approved in order for the chapel skip to be excused.

How do I pay for services provided by Student Health Services?

While many services in SHS are free of charge, many also have fees. All fees incurred at SHS are billed to the student’s account, and any bills payable should be remitted to the Student Accounts office. You will receive a bill for these services in your CPO.

Who do I contact about a question regarding a walkout statement or a medical bill from Student Health Services?

Call 630-752-5071; e-mail health.services@wheaton.edu or just stop by.

What do I do with a bill received in my CPO?

The bill received in your CPO is for submission to your health insurance company. Student Health Services does not bill insurance companies.

I have a doctor’s appointment off campus, but I do not have a car. What do I do?

Call SHS and schedule a ride with our shuttle service! The free shuttle service is student worker generated, and hours are subject to change. Please call (630)765-0016 before scheduling an appointment for hours of availability. 

Where is Student Health Services located?

We are located on the first floor of the Wyngarden Building (across from Buswell Library).

What are the hours of Student Health Services?

Monday-Friday 7:30am-5pm
Saturday 10am-12pm
RN on call after hours during the academic year when students are in residence halls (not during breaks).
Summer hours: Monday-Friday 8am-4pm (admin staff), Monday-Thursday 9am-3pm (clinic)

Is there a charge to see a nurse?

No. A nurse visit is free. (Please note: There may be additional costs for procedures and medications.)

Do I need an appointment?

Students do not need an appointment to see a Student Health Services (SHS) nurse (no charge). An appointment is necessary to see a SHS medical provider (MD, NP). The fee is $25 for the visit. A physician or nurse practitioner can be seen after consulting a nurse.

Can I use Student Health Services if I do not have the college insurance?

Yes. The services of the Wheaton College SHS are available to all students and their spouses regardless of your health insurance coverage.

Can I still use Student Health Services after I have graduated?

Graduating seniors, graduate and PhD students may continue to use Student Health for 2 weeks after graduation.  Due to the liability and billing practices, SHS cannot continue care past this time.  We will assist you in finding excellent care in the community if needed. 

How long do you keep my medical records?

Student Health Services maintains all student medical records for ten years from the time of graduation.  

I am going on a trip, and I think I need certain immunizations. What should I do?

SHS has an international travel clinic that provides consultations and immunizations for only Wheaton College sponsored trips. Call 630-752-5072 to schedule an appointment. Please note: Travel appointments can often be booked far in advance so call as soon as you know your plans to get the best appointment availability. There is a fee for these consults. 

Can Student Health Services write an excuse to my professor if I was sick and did not go to class?

No. Because of our commitment to patient confidentiality, educating students about appropriate health care, and due to our lack of direct knowledge about illness or injuries effectively managed by self care, SHS does not provide medical excuses for students who have missed classes, exams, or due dates for papers or projects.

Does Student Health Services give chapel excuses?

Yes. Criteria for chapel excuses include being in Student Health Services for the duration of the chapel service for the purpose of seeing a nurse or doctor. Any other variation of these reasons must be discussed with a nurse or administrative staff member and be pre-approved in order for the chapel skip to be excused.

How do I pay for services provided by Student Health Services?

While many services in SHS are free of charge, many also have fees. All fees incurred at SHS are billed to the student’s account, and any bills payable should be remitted to the Student Accounts office. You will receive a bill for these services in your CPO.

Who do I contact about a question regarding a walkout statement or a medical bill from Student Health Services?

Call 630-752-5071; e-mail health.services@wheaton.edu or just stop by.

What do I do with a bill received in my CPO?

The bill received in your CPO is for submission to your health insurance company. Student Health Services does not bill insurance companies.

I have a doctor’s appointment off campus, but I do not have a car. What do I do?

Call SHS and schedule a ride with our shuttle service! The free shuttle service is student worker generated, and hours are subject to change. Please call (630)765-0016 before scheduling an appointment for hours of availability.