Student Accounts FAQ


When are bills due for the semester?

Semester bills are due in full on the first Wednesday of classes. This does not include those who are participating in a payment plan.

Can I pay my bill with a credit or debit card?

No, the Student Accounts Office only accepts checks, cash or wire transfers.

Where do my bills get sent?

Semester invoices are sent to the student’s permanent mailing address. Monthly account statements default to the student’s CPO box, unless an alternative address has been requested by the student. Forms are available in the Student Accounts Office for address changes.

How do I make changes to schedule, housing, meals, or insurance?

All changes must be made through the respective office. Failure to contact the appropriate department directly may prevent any desired changes from occurring.

Can I see my student account balance online?

You can access your account through BannerWeb. You will be able to see the current balance and account activity.

What happens if I don't pay my account on time?

A one-time $75 penalty will be charged if the account balance is not received by the first Wednesday of the current semester. Late fees of 1.5% will then be assessed on any past-due balances. In addition, students with unpaid accounts are not permitted to re-enroll or receive diplomas or transcripts.

Participants on a payment plan are exempt from late charges on current budgeted amounts. Unbudgeted items may be subject to late charges.

Does Wheaton have payment plan options?

Yes, please see the Installment Program page, or contact (630)752-5804 for more information.

Can I appeal a late payment fee?

Yes, you can. All appeals must be submitted in writing to either the Student Accounts Office or Please be sure to include the student ID# in the appeal.

Can I charge books to my student account?

Only students with a credit balance on their student account may request a bookstore voucher.

How do I withdraw a credit balance from my student account?

You must come into the Student Accounts Office and fill out a withdrawal form. There is a cash limit of $150 per day. Larger withdrawals will be done as a check.

Does the Student Accounts Office cash checks?

Yes, current students may cash personal checks up to $150.00 per day with proper college id.

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