Updating Contact Information

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In order to provide for appropriate emergency communications, Wheaton College asks all students to enter their contact numbers in our Banner system. To update your emergency contact information, please follow the instructions below:

  1. Log-in to the myWheaton portal by opening a browser and going to https://my.wheaton.edu.

  2. Select the Banner Self-Service link on the Home tab.

  3. Select the "Update Addresses and Phone" option.

    Banner Self-Service Screen Shot

  4. If you already have a cell phone number listed, click on it to edit/update the record. If you do not have a cell phone number listed, click on either the "Current" link under your "Perm Legal Residence-Mailing" information or the "Primary" link under your "Phones" information. Both links bring you to the same update screen. See Example 3 below.

    Contact Information

    NOTE: You should NOT attempt to create a new address to insert

  5. There are several fields you do NOT need to change. For instance do NOT change the “Valid From This Date:” dates for your record. You do NOT need to change your permanent mailing address unless it is no longer accurate (your campus dorm or CPO number is typically NOT your permanent mailing address. If you aren’t sure, do NOT change it. You do not need to change your primary phone number – typically your parents’ home phone. You should NOT change your mailing address if it shows as “Sensitive country”; contact the Registrar’s Office if you need further information about this.

  6. If you do change your address, please leave the nation code blank if you are in the US. You may receive a security warning from the system that does address verification. (See Ex. 1) You can safely agree to continue by selecting YES. If the address is not accurate, you will see an error which will suggest alternatives to the data in question. (See Ex. 2) Please verify your Address, including the City, State and Zip code. The system uses an address lookup table to validate accurate information.

    Ex. 1

    This page is accessing information that is not under its control. This poses a security risk. Do you want to continue?

    Ex. 2

    Error occurred. Please try again.

     

    There are three numbers that we DO want you to enter and/or edit to make sure that they are correct. See Below.

    1. Enter your cell phone number that will be used to contact YOU in case of an emergency on campus.  From the drop-down menu select Cell Phone as Phone Type and then enter the area code and number for your cell phone.  This number will not be published.  There is no need to check the “Unlisted” box, it is not referenced for this purpose.

    2. Enter the emergency contact phone number for the person the College should contact (other than you) in case of an emergency that affects you.  From the drop-down menu select Emergency as the Phone Type (whether or not it is a cell phone or a land line and regardless of who the phone belongs to) and then enter the area code and number.  This number will not be published. There is no need to check the “Unlisted” box, it is not referenced for this purpose.

    3. Enter the phone number for the individual that you would like contacted if for any reason you were to “go missing.”  In most cases this will be the same as your emergency contact number but for your safety this is not to be presumed.  From the drop-down menu select “Missing Person” as the Phone Type (whether or not it is a cell phone or a land line and regardless of who the phone belongs to) and then enter the area code and number. This number will not be published. There is no need to check the “Unlisted” box, it is not referenced for this purpose.

    4. Once you have entered the numbers, click SUBMIT.

    5. You should see the new numbers on the screen before logging out of BannerWeb.

      Ex. 3

      Final View