May 2016

Alertus Desktop Updates on College Macs

Posted May 26, 2016

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Effective Date: May 26, 2016

At 3:45 PM on May 26, we will update Alertus Desktop on College-owned Macs in order to ensure that these computers will receive prompt emergency notifications. This update will occur automatically and does not require any action from faculty and staff.

If you have any questions or concerns, please contact us or call 630.752.4357 (HELP).

Powershell Update

Posted May 26, 2016

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Effective Date: May 26, 2016

At 3:30 PM on May 26, an update to Powershell and Microsoft .NET Framework will be installed on all College-owned Windows computers.

Key Features and Benefits

  • Microsoft Powershell 4.0 and Microsoft .NET Framework 4.6.1 will improve system stability.
  • This will allow campus printers to be updated later in the summer.

Impact on College Community

These updates will be installed on College-owned computers without any action required from faculty or staff.

If you have any questions, please contact us or call 630.752.4357 (HELP).

Billy Graham Center Power Shutdown

Posted May 12, 2016

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Effective Date: May 17, 2016

On Tuesday, May 17, from 5:00 to 8:00 AM, there will be a power shutdown in the Billy Graham Center. During this time, some power lines in the building will be replaced.

Instructions

If you work in the Billy Graham Center, follow these instructions at the end of the day on Monday, May 16:

  • Shut down or turn off your computer, printer, monitor, and any other technology you or your department uses.
  • Unplug any power strips from the wall.
  • If you unplug a department printer, leave a note to let others know.

Impact on College Community

From 5:00 to 8:00 AM on May 17:

  • There will be no wired or wireless network available in the Billy Graham Center. You will not be able to connect to the Internet or use any desk phones.
  • Cable television will be unavailable across campus.
  • WETN will be unavailable.

If you have any questions or concerns, please contact Academic and Institutional Technology or call 630.752.4357 (HELP).

Phishing Alert | "URGENT ASSISTANT POSITION"

Posted May 11, 2016

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Some students recently received an email claiming to be a job offer. The email gives some details about the position and asks the student to respond with some personal information if they are interested.

This email is a phishing attempt. Do not provide any information to the sender. Thank you to all who reported this scam.

If you responded to this scam, please contact us at 630.752.4357 (HELP).

Spotting Phishing Attempts

Phishing Example

The image above is a screenshot of this phishing attempt. Several things indicate that this email is not what it claims to be:

  1. The sending email address does not match the name at the bottom of the email.
  2. The subject line is in all caps. While subject lines like this don't always indicate a phishing attempt, it's still a sign to be more cautious than usual.
  3. The email is poorly worded and contains numerous grammatical errors.

People are more likely to give up information over time rather than all at once, so fake job scams like this one usually ask for more and more personal information as part of the "hiring process." After the target sends some information, the scammer often asks for photo ID or a Social Security number as proof of identity, or they will ask for banking information in order to "pay" the target. Always research a company or individual thoroughly when you apply for a job, and be wary of unsolicited job offers.

Always exercise caution when responding to emails. If you're not sure whether an email is legitimate, contact us or call 630.752.4357 (HELP).

Phishing Alert | "myWheaton Portal Re-Validation"

Posted May 5, 2016

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Some students and employees recently received an email claiming to be from the IT Help Desk. The email warns the recipient of a security breach and asks them to follow a link and enter their username and password to re-validate.

This email is a phishing attempt. Do not click on any of the links in the email or provide any information to the sender. Thank you to all who reported this scam.

If you responded to this scam, please contact us at 630.752.4357 (HELP).

Spotting Phishing Attempts

Phishing Example

The image above is a screenshot of this phishing attempt. Several things indicate that this email is not what it claims to be:

  1. The email claims to be from the Wheaton College IT Help Desk, but was not sent from a @wheaton.edu email account.
  2. The email contains numerous grammatical errors, which indicate that it may not be as official as it claims to be.
  3. Check to see if the URL matches the supposed sender. You can often hover over links to see the URL. This email claims to be from Wheaton College, but the link directs people to a non-Wheaton website. Any emails from Academic and Institutional Technology will direct you to a www.wheaton.edu webpage. We will never provide a link in an email that sends you directly to a page where you are asked to input your password.
  4. The email is worded in an alarming way, using phrases like "unknown external attackers" and "entire data loss." When an email is worded like this, it is often trying to scare the recipient so they don't think clearly about what they're being asked to do.
  5. A legitimate email from Academic and Institutional Technology will include contact information for our department. We always want you to be able to check in with us and ask questions if you're not sure about an email we sent. If there is no contact information, the sender is not affiliated with AIT.

Always exercise caution when responding to emails. If you're not sure whether an email is legitimate, contact us or call 630.752.4357 (HELP).

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