March 2016

Wi-Fi Calling in Campus Buildings

Posted March 31, 2016


Effective Date: Immediately

At this time, most major cell carriers provide Wi-Fi calling, a service for smartphones that enables you to make voice calls using wireless networks in areas with poor reception.

In some campus buildings, you may not have cellular reception. However, while connected to the campus wireless network on your smartphone, you should still be able to make phone calls using your provider's Wi-Fi calling service.

For more information on enabling Wi-Fi calling on your phone, contact your wireless provider. AT&T, Sprint, T-Mobile, and Verizon have FAQ pages you can reference.

If you aren't able to connect to the wireless network in a certain building, we encourage you to report a wireless issue, contact us or call 630.752.4357 (HELP). 

Phishing Alert | "Part Time Payroll Rep. Needed"

Posted March 28, 2016


Students recently received an email claiming to be from Wheaton Portal. The email pretends to be a job listing for a part time job, and asks students to send their resume to another email address. Students who sent in their resume were then asked to provide more personal information in order complete their application, including their driver's license.

This email is a phishing attempt. Do not respond to this email or send your resume to the provided email address. Thank you to the students who reported this scam.

If you responded to this scam and provided your Social Security number, bank information, or other sensitive data, contact Wheaton College Public Safety at 630.752.5911.

Spotting Phishing Attempts

Phishing Example

The image above is a screenshot of this phishing attempt. Several things indicate that this email is not what it claims to be:

  1. The email claims to be from "Wheaton Portal," and shows an email address, which seems legitimate. However, the email tells the recipient to send their resume to a separate email address later in the email. This indicates that the sending email address is possibly fraudulent.
  2. The email is poorly worded and includes grammatical mistakes.
  3. This is supposedly a job offer, but students are asked to contact someone's personal Gmail account. Most companies have email addresses.
  4. A legitimate email from Wheaton College should include contact information such as an email address and phone number for the department sending the email.

People are more likely to give up information over time rather than all at once, so fake job scams like this one usually ask for more and more personal information as part of the "hiring process." After sending in a resume or application, the scammer often asks for photo ID or your Social Security number as proof of identity, or they will ask for banking information in order to pay you. Always research a company thoroughly when you apply, and be sure the person you are talking to actually works for that company.

Always exercise caution when responding to emails. If you're not sure whether an email is a phishing attempt or not, contact us or call 630.752.4357 (HELP).

Print Provider Installation

Posted March 10, 2016

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Effective Date: March 10, 2016

On March 10, PaperCut will be installed on College-owned computers. This will allow College employees to use department printers

Key Benefits and Features

  • Installs PaperCut on computers that are missing the program
  • Allows employees to print to College-owned printers
  • Allows employees that use multiple accounts to select which account they would like to charge for printing

Impact on College Community

PaperCut will be installed automatically on College-owned employee computers beginning March 10. The installation is expected to be non-disruptive.

Employees who are able to charge multiple accounts when printing should restart their computers if they find they are unable to print. If you have any questions, please contact us or call 630.752.4357.

Emergency Messaging System: Alertus Installation

Posted March 10, 2016

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Effective Date: April 2016

In April 2016, Alertus Desktop will be installed on College-owned computers. This is the first portion of a larger project to update Wheaton College's emergency messaging system.

Key Benefits and Features

  • Public Safety will use Alertus Desktop to issue emergency alerts and warnings.
  • During an emergency, Alertus will display a message with information and instructions from Public Safety.
  • This program will supplement text messages and phone calls to emergency contact numbers.

This is the first portion of an update to the emergency messaging system, which will later include alert beacons in student housing, and the use of desk phones as loudspeakers.

Impact on College Community

No action from employees is required for this installation. During the month of April, Alertus will be automatically installed on all College-owned computers. In the event of an emergency, Public Safety will use Alertus to display information and instructions. After reading the message, you may dismiss it.

This is part of a larger project to update Wheaton College's emergency messaging system. To ensure you receive timely alerts during an emergency, update your emergency contact information.

If you have any questions or concerns about Alertus or the emergency messaging system, please contact Wheaton College Public Safety.

If you would like assistance updating your emergency contact information, please contact Academic and Institutional Technology.

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