February 2017

Phishing Alert | “Available Office Hours?”

Posted February 28, 2017


Effective Date: February 28, 2017

Some employees recently received an email claiming to be coming to Wheaton College to buy unwanted textbooks. The email requests that the employee respond to the email with their availability and room number.

This is a phishing attempt. Do not respond. Thank you to all who reported this scam.

If you responded to this scam, please contact us at 630.752.4357 (HELP).

How to Spot a Phishing Attempt



The image above is a screenshot of this phishing attempt. Several things indicate that this email is not what it claims to be:

  1. The subject line is posed as a question, and is very vague. While subject lines like this don’t always indicate a phishing attempt, it’s still a sign to be more cautious than usual.
  2. The subject of the email is vague, which is unusual for an official email.
  3. A legitimate email from any institution should include contact information such as an email address and phone number. If you don’t see that, it’s often because the sender is only pretending to be affiliated with a company or college.

Always exercise caution when responding to emails. If you’re unsure whether an email is legitimate, contact us at ait.service.desk@wheaton.edu or call 630.752.4357 (HELP).

Disk Encryption for College-Owned Computers

Posted February 28, 2017


Effective Date: March 2017

As part of an ongoing effort to enhance security and protect College data and student and employee personal information, we will begin encrypting the hard drives of College-owned computers issued to employees with access to sensitive data. This will help prevent data from being accessed if a device is lost or stolen by providing another layer of security.

Disk encryption for employee computers is one of the security measures recommended by GreyCastle Security after a security risk assessment last year.


  • Full disk encryption protects data when it's "at rest," meaning stored on your computer's hard drive. This protects your data if your computer is lost or stolen. Without disk encryption, it is possible for criminals to connect your computer's hard drive to another device and access your information. You can learn more about encryption here.
  • Disk encryption is required for Wheaton College compliance with HIPAA, HITECH, and FERPA security policies.

Impact on College Community

  • Employees who access sensitive data will have their College-owned computers configured to require a login PIN as soon as the computer powers up and prior to the operating system loading.
  • College-owned Mac computers will be encrypted using FileVault and College-owned Windows computers will be encrypted using Bitlocker.
  • If this policy applies to you, we will contact you with further instructions during March 2017. Your computer may need some hardware upgrades prior to encryption.

If you have any questions or concerns, please contact Academic and Institutional Technology at 630.752.4357 (HELP) or by email at ait.service.desk@wheaton.edu.

Improving Your Memory

Posted February 28, 2017

Tags: ,

Does your memory sometimes fail you? Not sure how to remember a long list of dates or the 23 steps in your lab procedure? We're recommending the short ThunderCloud Training video course, "Improving Your Memory."

This course outlines memory principles and techniques such as mnemonics, memory palaces, note-taking techniques, and situational techniques for presentations, readings, dates, and more.

If you have a perfect memory, there's still plenty for you to learn with ThunderCloud Training. Choose from thousands of video courses from experts and learn about everything from body language to computer programming. Broaden your skill set for your resume or learn something new just for fun. ThunderCloud Training is available to you for as long as you're a Wheaton student.

Remember, you can always save videos to a playlist to watch later. You don't have to finish a course all at once, since your place is automatically saved.

After you watch a course, be sure to check out the suggested courses to see related videos as well as more advanced and in-depth options. If you have any questions, contact Academic and Institutional Technology at 630.752.4357 (HELP) or by email at ait.service.desk@wheaton.edu.

AIT Consolidates in Billy Graham Center Lower Level

Posted February 23, 2017

This spring, Academic and Institutional Technology relocated and consolidated some functions to improve efficiency and create better spaces for team collaboration and problem-solving.

AIT is a relatively new department, formed in 2015 with the arrival of Wendy Woodward, Wheaton College's first Chief Information Officer. Woodward focused on breaking down organizational silos that caused confusion, unnecessary redundancy, and wasted potential during her arrival and formed AIT from several existing departments and groups.

However, even after the department was formed, team members were still scattered across campus in four separate locations.

"This separation created a hindrance when we were collaborating on projects or trying to work together quickly to solve problems," said Woodward.

To fix this hindrance, AIT moved two offices in Jenks Hall to a remodeled space in the lower level of the Billy Graham Center. The remodeled space is shared between three of AIT's four teams--Academic and Scholarly Technology, Infrastructure and Security, and Enterprise Applications as well as the Office of the CIO.

"Our whole team has noticed improved efficiency. We can pull people into a meeting or discussion when we need their input and come to time-sensitive decisions a lot more quickly, providing better service to the campus community." said Woodward.

The AIT Service Desk, part of Technology Support Services, is still located in Blanchard 171 for walk-in, phone, or email support from 8AM to 8PM Monday - Friday.

A Philosophy of Transparency for the New Wheaton Website

Posted February 23, 2017


Wheaton College can look forward to the launch of a new website during the summer of 2017 that will ultimately bring together the public Wheaton website and the Intranet.

Marketing Communications' Web Team began the three-phase redesign project in 2015. With input from AIT and Technology@Wheaton governance, the process included designing a new information architecture, selecting a new web content management system (CMS) to replace Sitecore, and partnering with consultants to create new design templates.

“We’re so excited for this upcoming launch,” said Rebecca Larson, Director of Web Communications. “TerminalFour, the new CMS, brings significant improvements including a more intuitive interface, as well as in-page editing, analytics, work-flows, and a photo editor. And the new templates will provide clearer pathways to information and a more up-to-date design which will allow us to reach prospective students, parents, alumni, and the broader community even more effectively.”

A Philosophy of Transparency

The new website architecture will incorporate Intra content into the rest of the website, and allow for authenticated pages, which will be accessible via Wheaton network login both on and off campus.

“As we merge Intra content with wheaton.edu, we are adopting a philosophy of increased transparency,” said Larson. “Our goal is to make the majority of information available on the website publicly. Of course, sensitive or proprietary information, information related to individuals’ privacy or health, or anything which could compromise security will remain behind a firewall. But in general, we hope by merging the two sites that a significant portion of current internal information be made publicly available, making it easier to find and allowing for more transparency in our community.”

Retiring intra.wheaton.edu

This change will also allow the College to retire Intra, an outdated system that relies on legacy software. Intra's retirement will happen in two phases:

  1. On June 30, Intra will be essentially frozen. Content owners will not be able to directly make changes to any pages. Mission-critical changes after June 30 can be sent to Craig Taylor (craig.taylor@wheaton.edu), who will make all updates.
  2. On December 31, Intra will be completely shut down. Intra will not be accessible starting in 2018.

Between now and the end of 2017, the Web Team will work with departments that have Intra pages, helping them determine what information should be public, where it should fit within the new website, and consulting on options for housing secure content, including the Wheaton Portal, ThunderCloud Storage, Schoology, and authenticated pages on wheaton.edu. AIT will also be available to answer technical questions and provide system training as appropriate.

Those who manage Intra pages should expect to hear from the Web Team in the coming weeks with more information about training in TerminalFour and transitioning content off Intra to the new website.

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