January 2017

Phishing Alert | “Athletics Shaving Survey for Market Study”

Posted January 30, 2017

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Effective Date: January 27, 2017

Some student athletes recently received an email claiming to be a shaving survey for student athletes. The email prompts the recipient to follow a hyperlink to complete the survey.

This email is a phishing attempt. Do not provide any information to the sender. Thank you to all who reported the scam.

If you responded to this scam, please contact us at 630.752.4357 (HELP).

How to Spot a Phishing Attempt

170127Phishing 

The image above is a screenshot of the phishing attempt. Several things indicate that this email is not what it claims to be:

  1. The email comes from an unrecognized Gmail account. While this does not always indicate a phishing attempt, it’s still a sign to be more cautious than usual.
  2. The email is ambiguous about the purpose of the survey and vague about who will be using the information. This is an attempt make the target feel it is necessary to click the link for more information.
  3. The link may take the target to an actual survey, it may mine for personal information, or it may lead to a website that initiates a download of malware. It is never wise to click on any link in an unsolicited email, especially from a sender you do not know.

Always exercise caution when responding to emails. If you're not sure whether an email is legitimate, contact us at ait.service.desk@wheaton.edu or call 630.752.4357 (HELP).

Windows 10 Available for College-Owned Computers

Posted January 26, 2017

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Effective Date: January 26, 2017

We're beginning to transition College-owned Windows computers to Windows 10 to ensure application compatibility and system security.

You can request to transition to Windows 10 by filling out this form. Otherwise, we will contact you over the next 8-12 months to schedule your upgrade.

All new computers come with Windows 10 installed.

Key Benefits and Features

Windows 10 gives you:

  • Improved security protection
  • Streamlined operating system with faster startup
  • Improved search and notification mechanisms
  • Touch-friendly interface for compatible computers
  • Cortana virtual assistant for compatible computers

Impact on College Community

Windows 10 is now available for College-owned Windows computers. If you would like to transition to Windows 10 early, you can request an upgrade using this form. Otherwise, we will contact you over the next 8-12 months to schedule your upgrade.

Windows 10 has been tested for compatibility with enterprise software. Before your upgrade, we will review your applications with you to minimize any issues.

You can find helpful resources to introduce you to the new features and interface of Windows 10 here.

If you have any questions or concerns, please contact Academic and Institutional Technology at ait.service.desk@wheaton.edu or call 630.752.4357 (HELP).

Cognos Analytics Launching January 27

Posted January 25, 2017

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Effective Date: January 27, 2017

On January 27, we are upgrading to Cognos Analytics, the newest version of IBM’s reporting tool.

Key Benefits and Features

  • Provides additional features and an updated interface.

Impact on College Community

  • The update will take place automatically at 8am on January 27, 2017.
  • During the transition to Cognos Analytics, Cognos BI will still be available

If you have any questions or concerns, please contact Academic and Institutional Technology by email at ait.service.desk@wheaton.edu or call 630.752.4357 (HELP).

New Security Setting for Mobile Devices

Posted January 25, 2017

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Effective Dates: January 30 - February 16, 2017

Beginning on January 30, we will enable new settings to improve the security of our email system and lengthen the amount of time between password expiration. This initiative, which is designed to balance ease-of-use with good security practices, was first announced in December 2016. If you access your Wheaton College email from a personally-owned mobile device, you will be required to have a passcode, PIN, or Touch ID.

Rationale

Securing your mobile device with a passcode, PIN, or Touch ID prevents someone else from accessing your personal information or interfering with your email.

Impact on College Community

From January 30 to February 16, we will enable a new account setting to protect our email system. We will notify you via email before any change to your account. You will not have to bring in your device in order for the change to take place.

Once this setting is in place, any mobile device that accesses your Wheaton College email account, including contacts or calendar information, must require a passcode, password, PIN, or Touch ID to unlock. Until you enable a passcode, password, PIN, or Touch ID, you will not be able to send or receive mail, contacts, or calendar information from your device.

Use this reference sheet to learn how to enable a passcode.

You may already have this security setting enabled. If this is the case, you may not notice any changes. If your current settings need to be adjusted to meet the requirements, your device will notify you.

If you have any questions, please contact Academic and Institutional Technology at 630.752.4357 (HELP) or by email at ait.service.desk@wheaton.edu.


Meet-Me Option Removal from Campus Phones

Posted January 19, 2017

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Effective Date: February 1, 2017

On February 1, the Meet-Me option will be removed from campus VOIP phones as part of the switch to Conference Now as the College's phone conferencing service.

Key Benefits and Features

This update to VOIP phones will remove a defunct phone softkey that was previously used to initiate Meet-Me conference calls.

Conference Now is the new phone conferencing service.

  • Conference Now is more secure that Meet-Me.
  • Meeting organizers have a individual meeting code that passcode-protects conference calls.
  • Each meeting has an access code for participants.
  • Conference Now accommodates up to 16 callers

Impact on College Community

The Meet-Me softkey option on campus VOIP phones will be removed the evening of February 1. This update does not require any action from you. While your phone is not in use, it will automatically be reconfigured and the Meet-Me option removed.

During this update, your phone may briefly display a message that says "Phone not registered." This is part of the reconfiguration and your phone should return to normal in a few minutes.

If you have any questions or concerns or would like to request a Conference Now account, please contact Academic and Institutional Technology by email at ait.service.desk@wheaton.edu or call 630.752.4357(HELP).

 

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