Upgrades

Installation of Phones in Conference and Seminar Rooms

Posted April 20, 2017

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Effective Date: April 20, 2017

Beginning in May, we will install phones in every conference and seminar room on campus.

Key Features and Benefits

  • Provides an easy way to do audio conferencing
  • Allows for emergency notifications in rooms that do not currently have phones

Impact on College Community

Beginning in April, we will contact departments who own or supervise a conference or seminar room to discuss the installation of the phone(s).

The phone model we are providing is the Cisco 7811, which includes a built-in speakerphone that can be used for audio conferencing. Departments can purchase a different model of phone for us to install if they would like.

If you have any questions or concerns, please email us at ait.service.desk@wheaton.edu or call 630.752.4357.

Retiring Servers

Posted April 6, 2017

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Effective Date: April 7, 2017

As part of our project to replace an outdated and inflexible system, we will permanently retire the Novell server Timothy on April 7.

Key Features and Benefits

The outdated system will be replaced by ThunderCloud Storage group shares. More information about the features and benefits of group shares can be found here.

Impact on College Community

We will assist departments in replacing the existing network shared drive.

If you have any questions about ThunderCloud Storage or group shares, contact us at ait.service.desk@wheaton.edu or call 630.752.4357.

LISTSERV Mailing Lists Now Available

Posted March 24, 2017

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We're pleased to announce that LISTSERV electronic mailing lists are now available.

LISTSERV is an email subscription and mailing list management tool that replaced our outdated email notification systems. LISTSERV provides another channel for campus communications, and adds an excellent tool to assist in the effort to get information in the hands of the intended audience.

Key Benefits and Features

  • Improves security by allowing us to retire an older system used for campus notifications
  • Allows essential or time-sensitive messages to be distributed to our college community
  • Allows community members to unsubscribe from certain lists
  • Allows people to subscribe to lists for campus groups that interest them
  • Allows departments or groups to request subscription-based mailing lists that allow them to communicate information to interested faculty, staff, and students
  • Increases effectiveness of announcements by allowing departments to send targeted emails
  • Helps reduce email inbox clutter
  • Allows departments to request lists to communicate with people off-campus

Impact on College Community

To learn more about different types of information and available communication methods, please reference Campus Announcements. This page includes guides, descriptions of the available resources, and information about the underlying strategy for campus announcements.

If you have any questions or concerns, please contact Academic and Institutional Technology at 630.752.4357 (HELP) or by email at ait.service.desk@wheaton.edu.

LISTSERV Mailing Lists Launching in February

Posted February 10, 2017

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Effective Date: February 2017

As we continue to improve Wheaton College's internal communication processes, we're pleased to announce the upcoming launch of LISTSERV.

By the end of February, all departments will have access to LISTSERV, an email subscription and mailing list management tool that replaces our current email notification systems, such as Majordomo. LISTSERV provides another channel for campus communications, and adds an excellent tool to assist in the effort to get information in the hands of the intended audience.

Key Benefits and Features

  • Improves security by allowing us to retire an older system used for campus notifications
  • Allows essential or emergency messages to be distributed to all students, faculty, and/or staff
  • Allows students, faculty, and staff to unsubscribe from certain lists
  • Allows students, faculty, and staff to subscribe to lists for campus groups that interest them
  • Allows departments or groups to request subscription-based mailing lists that allow them to communicate information to interested faculty, staff, and students
  • Increases effectiveness of announcements by allowing departments to send targeted emails
  • Helps reduce email inbox clutter

Impact on College Community

All departments will be contacted by the end of February, and will be able to use LISTSERV to send email notifications. Departments that send critical or required information will be able to send to all faculty, staff, and students. Other types of information should continue to use the channels of communications that were introduced last year, and, upon request, will be able to use a subscription-based LISTSERV mailing list.

To learn more about different types of information and available communication methods, please reference Campus Announcements. This page includes guides, descriptions of the available resources, and information about the underlying strategy for campus announcements.

The table below provides a quick reference to the communication channels available for each type of message:

Recipients
Type of Message
Recommended Communication Methods
All Students, Faculty, and Staff
Required Information
Essential LISTSERV Mailing List
Wheaton Portal
Digital Signage
Bi-Weekly Campus Announcements Email
All Faculty and Staff Members
Required Information
Essential LISTSERV Mailing List
Wheaton Portal
Bi-Weekly Campus Announcements Email
All Students
Required Information
Essential LISTSERV Mailing List
Wheaton Portal
Digital Signage
Bi-Weekly Campus Announcements Email
Students, Faculty, and Staff
Digest/Newsletter
Subscription LISTSERV Mailing List
Students (Courses)
Course Announcements
Learning Management System (Schoology)
Students (Organizations)
Organization Announcements
Subscription LISTSERV Mailing List
Wheaton Portal
Bi-Weekly Campus Announcements Email
Department/Subgroup
Announcements
Subscription LISTSERV Mailing List
Wheaton Portal
Bi-Weekly Campus Announcements Email

  

We will directly contact departments that currently have access to campus mailing lists and assist with their transition to LISTSERV.

If you have any questions or concerns, please contact Academic and Institutional Technology at 630.752.4357 (HELP) or by email at ait.service.desk@wheaton.edu.

New Web Interface for ThunderCloud Storage

Posted February 9, 2017

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Effective Date: February 13, 2017

On February 13, we are updating the web interface of ThunderCloud Storage [LINK], powered by Box. This updated interface provides tools for managing clutter and faster page loading.

Key Benefits and Features

  • Customizable layouts and clutter management
  • Faster page load times
  • Better search functionality
  • Improved file viewing
  • Easier navigation to frequently used features

Impact on College Community

  • On February 13, we will enable the new box.com web interface for all Wheaton College accounts.
  • If you would like to enable the interface early, you can do so by signing in at wheaton.box.com.

If you have any questions or concerns, please email Academic and Institutional Technology at ait.service.desk@wheaton.edu or call 630.752.4357 (HELP).


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