Updates

Keychain Prompt Issues After Mac Updates

Posted February 22, 2017

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Effective Date: February 22, 2017

On February 21, Apple released a new version of the Apple Remote Desktop Client that improves compatibility, reliability, and usability. However, this update does trigger a keychain prompt that you will not be able to dismiss normally. Restart your Mac to resolve this issue.

Instructions

Once your computer receives the update from Apple, you will see the following prompt:

Mac Keychain Prompt

If you enter your password or select Cancel, the prompt reappears. The only way to dismiss this prompt is by restarting your computer.

The prompt should not reappear after you restart.

If you have any questions or concerns, or if the prompt reappears, please contact Academic and Institutional Technology at 630.752.4357 (HELP) or by email at ait.service.desk@wheaton.edu.

Spring 2017 Schoology Training

Posted February 16, 2017

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We're pleased to offer the following Schoology training options for Spring 2017:

Topical Training

These sessions provide in-depth training from Schoology’s professional training staff. Each 35 minute presentation focuses on a specific feature of Schoology.

These sessions will be held at 3:30pm in BGC 011, and all sessions will be recorded and posted online. For those who wish to participate in the live sessions, but cannot get to the BGC, a limited number of faculty can join remotely using the GoToMeeting app. If interested, please contact us by email or by calling 630.752.4357 (HELP).

February 23 | iOS Faculty Workflows Using the Schoology App (Part 1 of 2)

March 3 | Workflows in Grading: Assignments, Discussions, Essay Tests & Comments in the Gradebook

March 14 | iOS Faculty Workflows Using the Schoology App (Part 2 of 2)

March 16 | Breaking Down & Understanding Calculations in the Schoology Gradebook

March 28 | Creating and Working with Learning Objectives, Mastery, and Rubrics

March 30 | Creating Dynamic and Engaging Discussions

April 4 | Employing & Integrating Google Apps in Your Schoology Course

April 11 | Tips & Tricks for Embedding Content in Your Schoology Course

April 20 | Best Practices for Managing Content in Your Schoology Resources

April 25 | Best Practices for Collaborations & Communications with Schoology Groups

April 27 | Best Practices for the End of the Grading Term

Online Training

Below are some useful training videos available to faculty, staff, and teaching assistants.

You can watch recorded training sessions here (you may be asked to sign in). This folder includes other resources curated for Wheaton College.

Master Training

Everything you need to know about Schoology, from the essentials to advanced features.

Watch Session 1: Basic Course Design and Organization >>

Watch Session 2: Course Management & Gradebook >>

Watch Session 3: Advanced Course Management >>

Schoology 101: The Essentials

Watch Now >>

Schoology 201: Grading and Course Management

Watch Now >>

Schoology 301: Advanced Features

Watch Now >>

If you have any other questions or concerns, please contact Academic and Institutional Technology at ait.service.desk@wheaton.edu or call 630.752.4357 (HELP).

LISTSERV Mailing Lists Launching in February

Posted February 10, 2017

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Effective Date: February 2017

As we continue to improve Wheaton College's internal communication processes, we're pleased to announce the upcoming launch of LISTSERV.

By the end of February, all departments will have access to LISTSERV, an email subscription and mailing list management tool that replaces our current email notification systems, such as Majordomo. LISTSERV provides another channel for campus communications, and adds an excellent tool to assist in the effort to get information in the hands of the intended audience.

Key Benefits and Features

  • Improves security by allowing us to retire an older system used for campus notifications
  • Allows essential or emergency messages to be distributed to all students, faculty, and/or staff
  • Allows students, faculty, and staff to unsubscribe from certain lists
  • Allows students, faculty, and staff to subscribe to lists for campus groups that interest them
  • Allows departments or groups to request subscription-based mailing lists that allow them to communicate information to interested faculty, staff, and students
  • Increases effectiveness of announcements by allowing departments to send targeted emails
  • Helps reduce email inbox clutter

Impact on College Community

All departments will be contacted by the end of February, and will be able to use LISTSERV to send email notifications. Departments that send critical or required information will be able to send to all faculty, staff, and students. Other types of information should continue to use the channels of communications that were introduced last year, and, upon request, will be able to use a subscription-based LISTSERV mailing list.

To learn more about different types of information and available communication methods, please reference Campus Announcements. This page includes guides, descriptions of the available resources, and information about the underlying strategy for campus announcements.

The table below provides a quick reference to the communication channels available for each type of message:

Recipients
Type of Message
Recommended Communication Methods
All Students, Faculty, and Staff
Required Information
Essential LISTSERV Mailing List
Wheaton Portal
Digital Signage
Bi-Weekly Campus Announcements Email
All Faculty and Staff Members
Required Information
Essential LISTSERV Mailing List
Wheaton Portal
Bi-Weekly Campus Announcements Email
All Students
Required Information
Essential LISTSERV Mailing List
Wheaton Portal
Digital Signage
Bi-Weekly Campus Announcements Email
Students, Faculty, and Staff
Digest/Newsletter
Subscription LISTSERV Mailing List
Students (Courses)
Course Announcements
Learning Management System (Schoology)
Students (Organizations)
Organization Announcements
Subscription LISTSERV Mailing List
Wheaton Portal
Bi-Weekly Campus Announcements Email
Department/Subgroup
Announcements
Subscription LISTSERV Mailing List
Wheaton Portal
Bi-Weekly Campus Announcements Email

  

We will directly contact departments that currently have access to campus mailing lists and assist with their transition to LISTSERV.

If you have any questions or concerns, please contact Academic and Institutional Technology at 630.752.4357 (HELP) or by email at ait.service.desk@wheaton.edu.

Managed Software Center Available for College-Owned Macs

Posted February 2, 2017

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Effective date: February 13, 2017

On February 13, we will deploy the Managed Software Center to all College-owned Macs. Mac users will now be able to install and update software from a trusted location without needing to contact a service technician.

Key Features and Benefits

Managed Software Center apps are tested and approved for use on College Macs.

The Managed Software Center allows those with College-owned Macs to:

  • Run software installations from a trusted location
  • Remove old software
  • Update apps

The Managed Software Center will promote security and stability by helping keep software up-to-date.

Impact on College Community

  • You must restart your computer after February 13 to finish installing Managed Software Center. No action other than restarting is required.
  • Managed Software Center will remind you about new updates every 14 days.
  • This will not affect lab computers or public kiosks.

If you have any questions or concerns, please email Academic and Institutional Technology at ait.service.desk@wheaton.edu or call 630.752.4357 (HELP).

macOS 10.12 Sierra Now Available for College-Owned Macs

Posted February 1, 2017

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Effective Date: February 1, 2017

macOS 10.12 Sierra is now approved for use with College-owned Macs that are bound to the Wheaton domain.

If your Mac is bound to the domain, you can update your macOS to 10.12 Sierra at any time. You are welcome to perform this upgrade yourself by following the instructions below.

Before You Begin

Some older versions of VMware Fusion and Parallels may not be supported on macOS 10.12 Sierra. If you use any nonstandard third-party apps (standard apps include Microsoft Office, Google Chrome, and others), you may want to check to make sure they will still work on macOS 10.12 Sierra.

Please note that this upgrade can take a couple of hours to complete once you start it, so be sure to do it when access to your computer isn't critical.

Instructions

  1. Open the Mac App Store on your Mac (Menu Bar > Apple Logo > App Store).
  2. Select macOS Sierra under Quick Links in the right hand sidebar.
  3. Select Download in the top left.
  4. Enter your Apple ID and password.
  5. Wait for the download to complete and then follow all on-screen prompts.

Once you have followed these steps, you should be fully up to date.

In some tests, Cisco Jabber needed to be reconfigured after upgrading to macOS 10.12 Sierra. If you use Cisco Jabber, please open and test Jabber after the upgrade to verify it is working properly.

If you have any questions or concerns, or would like to schedule a time when a technician can assist you, please email Academic and Institutional Technology at ait.service.desk@wheaton.edu or call 630.752.4357 (HELP).

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