Updates

Windows Security Update

Posted May 24, 2017

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Effective Date: May 24, 2017

We are deploying a security update to all College-owned Windows computers today, May 24.

This update contains the latest version of the Windows Malicious Software Removal Tool. It is being performed outside of our normal update schedule out of an abundance of caution.

This update detects and removes WannaCry, WannaCrypt, and EternalRocks malware worms.

We regularly patch and update College-owned computers to mitigate any potential large-scale malware attacks. The specific vulnerabilities exploited by WannaCry, WannaCrypt, and EternalRocks were patched in February and March of this year.

Instructions

You may see a popup on your computer asking you to restart in order to install required software. If you see this popup, please restart your computer to install this update and protect your computer.

If you have any questions or concerns, please contact Academic and Institutional Technology at ait.service.desk@wheaton.edu or call 630.752.4357 (HELP).

25Live Unavailable During Maintenance

Posted April 12, 2017

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Effective Date: April 13, 2017

On April 13, we will be upgrading 25Live, our campus scheduling system, and 25Go, our campus vehicle reservation system. During the upgrades, you will not be able to access 25Live or 25Go.

Key Features and Benefits

  • Fixes known bugs
  • Adds additional features

Impact on College Community

On April 13, from 4:30 to 8:30pm, during the upgrade, you will be unable to access 25Live or 25Go.

If you have any questions or concerns, contact us at ait.service.desk@wheaton.edu or call 630.752.4357.

LISTSERV Mailing Lists Now Available

Posted March 24, 2017

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We're pleased to announce that LISTSERV electronic mailing lists are now available.

LISTSERV is an email subscription and mailing list management tool that replaced our outdated email notification systems. LISTSERV provides another channel for campus communications, and adds an excellent tool to assist in the effort to get information in the hands of the intended audience.

Key Benefits and Features

  • Improves security by allowing us to retire an older system used for campus notifications
  • Allows essential or time-sensitive messages to be distributed to our college community
  • Allows community members to unsubscribe from certain lists
  • Allows people to subscribe to lists for campus groups that interest them
  • Allows departments or groups to request subscription-based mailing lists that allow them to communicate information to interested faculty, staff, and students
  • Increases effectiveness of announcements by allowing departments to send targeted emails
  • Helps reduce email inbox clutter
  • Allows departments to request lists to communicate with people off-campus

Impact on College Community

To learn more about different types of information and available communication methods, please reference Campus Announcements. This page includes guides, descriptions of the available resources, and information about the underlying strategy for campus announcements.

If you have any questions or concerns, please contact Academic and Institutional Technology at 630.752.4357 (HELP) or by email at ait.service.desk@wheaton.edu.

Security Certificate Replacement for Campus Wireless

Posted March 7, 2017

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Effective Date: March 10, 2017

On Friday, March 10 at 1 PM, we will replace the security certificate for WC-Internet. Replacing security certificates is a routine process where we re-certify every three years that the wireless network is safe and belongs to Wheaton College.

Once the new certificate is in place, you may see a popup that asks you to verify that you want to connect to WC-Internet or a warning that the certificate could not be validated when you connect a personally-owned device to the campus wireless.

If you see a message like this, please know that it is safe to connect.

Rationale

Why Security Certificates Matter

Security certificates ensure that you are communicating with the intended service provider. They prevent someone from maliciously pretending to be your bank, social networking site, or campus wireless network. They're issued by a trusted third party or certificate authority.

Security certificates have to be re-issued every three years or they expire. In this way, they work like a driver's license or other official ID. In order to get an official ID, you have to prove your identity to a trusted authority. After that, you have to renew your license or ID every few years so you have an up-to-date way to prove to others that you are who you say you are. Security certificates work the same way.

Up-to-Date Encryption Methods

Wireless security certificates encrypt the communication between your device and the network you're connecting to. Encryption works by translating your data into gibberish and only retranslating it when it gets to the correct location. This prevents someone from "eavesdropping" on the network and learning your password or other personal information.

This particular certificate renewal is especially important because we're replacing an outdated encryption method with a new one. The encryption methods used to scramble and protect data become outdated over time as people discover vulnerabilities or design flaws. When that happens, it's important to retire the outdated encryption method and switch to a new one so people can't exploit known vulnerabilities.

Impact on College Community

On Friday, March 10 at 1 PM, we will replace the security certificate for WC-Internet. Replacing security certificates is a routine process where we re-certify every three years that the wireless network is safe and belongs to Wheaton College.

Wireless Certificate ErrorWireless Certificate Error

Once the new certificate is in place, you may see a popup that asks you to verify that you want to connect to WC-Internet or a warning that the certificate could not be validated when you connect a personally-owned device to the campus wireless.

The message may look like one of the provided examples, or it may look different depending on the type of device you connect.

 

If you see a message like this, please know that it is safe to connect. Your computer's security system is warning you that the certificate is different than before as a precautionary measure.

In most cases, you would want to check with the service provider to make sure that the network or website you're connecting to is still safe. In this case, we're the service provider and we're letting you know that it's safe ahead of time.

If you have any questions or concerns, please contact us at 630.752.4357 (HELP) or by email at ait.service.desk@wheaton.edu.

Upgrade of Malwarebytes Management Console

Posted March 1, 2017

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Effective Date: March 1, 2017

As part of ongoing security improvements, we are upgrading to the latest version of Malwarebytes, one of the security programs used on College-owned computers.

Rationale

Updating Malwarebytes is preventative care for College-owned computers. It helps computers to recognize malware quickly to prevent infection.

Impact on College Community

  • College-owned computers will receive the update starting on March 1.
  • Your computer will prompt you to restart when the installation is complete. No other action is required on your part.

If you have any questions or concerns, please contact us at ait.service.desk@wheaton.edu or call 630.752.4357 (HELP).

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