Updates

Security Certificate Update for Campus Authentication Systems

Posted July 26, 2017

Tags: ,



Effective Date: July 27 – August 8, 2017

Starting Thursday, July 27 at 12 PM, we will update the security certificates for our campus’s three LDAP authentication systems.

Rationale: Why Security Certificates Matter

Security certificates ensure that you are communicating with the intended service provider. They prevent someone from maliciously pretending to be your bank, social networking site, or campus wireless network. They're issued by a trusted third party or certificate authority.

Security certificates have to be re-issued every three years or they expire. In this way, they work like a driver's license or other official ID. In order to get an official ID, you have to prove your identity to a trusted authority. After that, you have to renew your license or ID every few years so you have an up-to-date way to prove to others that you are who you say you are. Security certificates work the same way.

Impact on College Community

From July 27 at 12 PM through August 8 at 12:15 PM we will update the security certificate for our campus authentication systems. We do not expect any outages from the updates.

If you have any questions or concerns, please contact us at 630.752.4357 (HELP) or by email at ait.service.desk@wheaton.edu.

Retiring Servers

Posted July 19, 2017

Tags: ,



Effective Date: July 24, 2017

As part of our project to replace an outdated and inflexible system, we will permanently retire the Novell servers Noah and Naaman on July 24.

Key Features and Benefits

The outdated system will be replaced by ThunderCloud Storage group shares. More information about the features and benefits of group shares can be found here.

Impact on College Community

We will assist departments in replacing the existing network shared drive by migrating it to ThunderCloud storage.

If you have any questions about ThunderCloud Storage or group shares, contact us at ait.service.desk@wheaton.edu or call 630.752.4357.

Hold System Changes During Start of School Year

Posted July 19, 2017

Tags:



Effective Date: August 16, 2017

In order to ensure a smooth transition into the school year, we initiate a freeze surrounding the first day of classes. From August 18 through August 30, we will not implement any major system changes.

Rationale

The first week of classes is a critical time of year at Wheaton College, and we want to ensure system stability for faculty, staff, and students during the transition into the school year.

Impact on College Community

From August 16 at 2 AM through August 30 at 10 PM, no major system updates or upgrades will take place.

If you have any questions or concerns, please contact Academic and Institutional Technology at 630.752.4357 (HELP) or by email at ait.service.desk@wheaton.edu.

Windows Security Update

Posted May 24, 2017

Tags: ,



Effective Date: May 24, 2017

We are deploying a security update to all College-owned Windows computers today, May 24.

This update contains the latest version of the Windows Malicious Software Removal Tool. It is being performed outside of our normal update schedule out of an abundance of caution.

This update detects and removes WannaCry, WannaCrypt, and EternalRocks malware worms.

We regularly patch and update College-owned computers to mitigate any potential large-scale malware attacks. The specific vulnerabilities exploited by WannaCry, WannaCrypt, and EternalRocks were patched in February and March of this year.

Instructions

You may see a popup on your computer asking you to restart in order to install required software. If you see this popup, please restart your computer to install this update and protect your computer.

If you have any questions or concerns, please contact Academic and Institutional Technology at ait.service.desk@wheaton.edu or call 630.752.4357 (HELP).

25Live Unavailable During Maintenance

Posted April 12, 2017

Tags: ,



Effective Date: April 13, 2017

On April 13, we will be upgrading 25Live, our campus scheduling system, and 25Go, our campus vehicle reservation system. During the upgrades, you will not be able to access 25Live or 25Go.

Key Features and Benefits

  • Fixes known bugs
  • Adds additional features

Impact on College Community

On April 13, from 4:30 to 8:30pm, during the upgrade, you will be unable to access 25Live or 25Go.

If you have any questions or concerns, contact us at ait.service.desk@wheaton.edu or call 630.752.4357.

Media Center