Network

Update Bradford Persistent Agent

Posted August 2, 2017

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Effective Date: August 3, 2017

On August 3, we are updating to the latest version of the Bradford Persistent Agent, which is our network access control client.

Key Benefits and Features

  • Enhances connection to the campus network as students arrive on campus for the semester and connect their devices
  • Improves security and reliability of Bradford

Impact on College Community

On August 3, we will update to the latest version of the Bradford Persistent Agent. If you already have Bradford installed on your device, it will automatically update to the latest version.

If you have any questions or concerns, please email us at ait.service.desk@wheaton.edu or call 630.752.4357 (HELP).

VPN Software Update

Posted July 31, 2017

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Effective Date: August 2, 2017

GlobalProtect establishes a secure connection to the Wheaton College resources from off-campus. If you work from off-campus, learn more about how to use VPN to securely connect from off-campus here.

The College's virtual private network (VPN) software, GlobalProtect, will be updated on August 2.

If you already use GlobalProtect to establish a VPN connection, you will be prompted to update this software the next time you connect.

Key Benefits and Features

This GlobalProtect (VPN) software update provides:

  • Bug fixes that resolve issues for both Windows and macOS computers
  • Improved security
  • Feature enhancements

Impact on College Community

If you use GlobalProtect to establish a VPN connection to the campus network, you will be prompted to update this software the next time you connect after August 2. The update will install automatically after you select "Yes." After this update, you will be able to connect using VPN as before. 

If you have any questions, please contact us at ait.service.desk@wheaton.edu or call 630.752.4357 (HELP). 

Network Unavailable in Harbor House and Edman Chapel During Maintenance

Posted July 21, 2017

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Effective Date: July 24 & 31, 2017

On July 24 and 31, we will perform network maintenance to improve network performance across campus. During the maintenance, there will be a network disruption affecting the Harbor House and Edman Chapel.

Key Features and Benefits

Network connections in the Harbor House and Edman Chapel are being reconfigured to improve network performance and reliability.

Impact on College Community

On July 24 at 2:30 PM, the Harbor House will intermittently be unable to access the wireless network. On July 31 at 8:30 AM, Edman Chapel will intermittently be unable to access the wireless network.

We expect the outages to last about thirty minutes each.

If you have any questions or concerns, please contact Academic and Institutional Technology at 630.752.4357 (HELP) or by email at ait.service.desk@wheaton.edu.

Retiring Servers

Posted July 19, 2017

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Effective Date: July 24, 2017

As part of our project to replace an outdated and inflexible system, we will permanently retire the Novell servers Noah and Naaman on July 24.

Key Features and Benefits

The outdated system will be replaced by ThunderCloud Storage group shares. More information about the features and benefits of group shares can be found here.

Impact on College Community

We will assist departments in replacing the existing network shared drive by migrating it to ThunderCloud storage.

If you have any questions about ThunderCloud Storage or group shares, contact us at ait.service.desk@wheaton.edu or call 630.752.4357.

Network Unavailable in Some Campus Buildings During Maintenance

Posted July 18, 2017

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Effective Date: July 19, 2017

On July 19 starting at 10 PM, we will perform network maintenance to improve network performance in several campus buildings. During maintenance, there will be a network disruption affecting Schell Hall, the Student Services Building, the Wade Center, Westgate, and Wyngarden.

Key Features and Benefits

Network connections in Schell Hall, the Student Services Building, the Wade Center, Westgate, and Wyngarden are being reconfigured to improve network performance and reliability.

Impact on College Community

On July 19 at 10 PM, Schell Hall, the Student Services Building, the Wade Center, Westgate, and Wyngarden will be intermittently unable to access the wireless network.

We expect the outages to last about fifteen minutes.

If you have any questions or concerns, please contact Academic and Institutional Technology at 630.752.4357 (HELP) or by email at ait.service.desk@wheaton.edu.

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