New and Changing

Setting a Complex Voicemail PIN to Improve Security

Posted June 6, 2017

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Effective Date: July 6, 2017

We're improving voicemail security by making sure that your voicemail PIN is complex enough to prevent unauthorized access.

After July 6, you will be required to set a new PIN the next time you sign in to your voicemail if your old PIN was not sufficiently complex.

Instructions

When you dial your voicemail on your phone after July 6, you will hear a prompt that says, "Your PIN has expired. You must reset your PIN. Enter a new PIN followed by #."

Enter a complex PIN. If your previous PIN was complex, you may reuse that PIN.

A complex PIN fits the following requirements:

  • Is 6-64 numbers long
  • Three or more numbers cannot be duplicated in succession (111222, 222222, etc.)
  • Three or more numbers cannot be sequential (123956, 321869, etc.)
  • Cannot include your phone extension

You can also set your new PIN by signing in with your NetID and password at voicemail.wheaton.edu.

You can learn more about your voicemail settings and call management options here. If you would like to receive your voicemails as an email attachment, you can request it by contacting us at ait.service.desk@wheaton.edu.

If you have any questions, please contact us at ait.service.desk@wheaton.edu or call 630.752.4357 (HELP).

Windows Security Update

Posted May 24, 2017

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Effective Date: May 24, 2017

We are deploying a security update to all College-owned Windows computers today, May 24.

This update contains the latest version of the Windows Malicious Software Removal Tool. It is being performed outside of our normal update schedule out of an abundance of caution.

This update detects and removes WannaCry, WannaCrypt, and EternalRocks malware worms.

We regularly patch and update College-owned computers to mitigate any potential large-scale malware attacks. The specific vulnerabilities exploited by WannaCry, WannaCrypt, and EternalRocks were patched in February and March of this year.

Instructions

You may see a popup on your computer asking you to restart in order to install required software. If you see this popup, please restart your computer to install this update and protect your computer.

If you have any questions or concerns, please contact Academic and Institutional Technology at ait.service.desk@wheaton.edu or call 630.752.4357 (HELP).

Upgrade to Cognos Analytics

Posted May 11, 2017



Effextive Date: May 19, 2017

On May 19, we are upgrading to Cognos Analytics 11.0.6, the newest upgrade of IBM’s reporting tool. During this time, Cognos Analytics will be unavailable.

Key Benefits and Features

This upgrade enhances the application’s security and reliability.

Impact on College Community

Cognos Analytics will be unavailable between 10 PM on May 19 and 2 AM on May 20 while the upgrade takes place.

If you have any questions or concerns, contact us at ait.service.desk@wheaton.edu or call 630.752.4357 (HELP).


Printer Updates in Meyer and BGC

Posted May 11, 2017

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Effective Dates: May 17 and 18, 2017

On May 17 and 18, we will reconfigure how printers in the Billy Graham Center and Meyer Science Center connect to the campus network. During this update, each printer will be unavailable for a few minutes.

Key Features and Benefits

This update will assign printers a new IP address and reduce unnecessary network complexity. This will improve network performance and reduce the chance of network overload in the future.

Impact on College Community

  • For the Billy Graham Center, this update will occur on May 17.
  • For the Meyer Science Center, this update will occur on May 18.
  • During the update, each floor's printer will be unavailable for a few minutes on a rolling basis.
  • You do not need to take any action. After the update, you will be able to print as normal.

If you have any questions or concerns, please contact Academic and Institutional Technology at ait.service.desk@wheaton.edu or call 630.752.4357 (HELP).

Guest Network Unavailable During Maintenance

Posted May 11, 2017

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Effective Date: May 21, 2017

On May 21, starting at 5AM, we will perform scheduled maintenance on our campus network. During this time, first-time guests will be unable to register to use the WC-Guest wireless network.

Key Benefits and Features

This maintenance ensures greater reliability for campus internet security.

Impact on College Community

Starting at 5AM on May 21, you will be unable to register new devices to the campus guest network. We expect the outage to last two hours.

If you have any questions or concerns, contact us at ait.service.desk@wheaton.edu or call 630.752.4357 (HELP).

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